Hotpoint Oven SE1002X User Manual

Instructions for Installation and Use  
Electric Oven  
Models: SE1002X  
To the Installer  
Before installation fill in the product details on the back cover of this book.  
The information can be found on the rating plate.  
To the User  
You must read the instructions prior to installing and using the appliance and  
then retain them for future reference.  
 
Introduction  
This odour is due to any temporary finish on oven  
linings and elements and any moisture absorbed by  
the insulation.  
Your new electric oven is guaranteed* and will give  
lasting service. This guarantee is only applicable if  
the appliance has been installed in accordance with  
the installation instructions detailed in this booklet.  
GB  
To help make best use of your cooking equipment,  
please read this booklet carefully.  
! The guarantee is subject to the provisions that  
the appliance:  
The oven is designed specifically for domestic use  
and responsibility will not be accepted for use in any  
other installation.  
(a) Has been used solely in accordance with this  
booklet.  
(b) Has been properly connected to a suitable  
supply voltage as stated on the rating plate,  
attached to the appliance.  
! When the oven is first used, an odour may be  
omitted - this will cease after a short period of use.  
(c) Has not been subjected to misuse or accident  
or been modified or repaired by any person  
other than the manufacturers authorised  
employee or agent.  
To help remove the 'new' smell, heat the empty oven  
to maximum temperature for a minimum of two to three  
hours, keeping the door/s closed. Ensure that the  
room is well ventilated (eg. open a window or use an  
extractor fan) and that persons who may be sensitive  
to the odour avoid any fumes. It is suggested that any  
pets be removed from the room until the smell has  
ceased.  
(d) Has been correctly installed.  
3
 
Installation  
Ventilation  
! Before placing your new appliance into operation  
please read these operating instructions carefully.  
They contain important information for safe use, for  
installation and for care of the appliance.  
GB  
To ensure good ventilation, the back panel of the  
cabinet must be removed. It is advisable to install the  
oven so that it rests on two strips of wood, or on a  
completely flat surface with an opening of at least 45 x  
560 mm (see diagrams).  
! Please keep these operating instructions for future  
reference. Pass them on to possible new owners of  
the appliance.  
Positioning  
560 mm.  
! Keep packaging material out of the reach of  
children. It can become a choking or suffocation  
hazard. (see Precautions and tips).  
! The appliance must be installed by a qualified  
person in compliance with the instructions provided.  
Incorrect installation may cause harm to persons,  
animals or may damage property.  
Centring and fastening  
Position the 4 tabs on the side of the oven according  
to the 4 holes of the outer frame. Adjust the tabs  
according to the thickness of the cabinet side panel,  
as shown below:  
Fitting the appliance  
Use the appropriate cabinet to ensure that the  
appliance functions properly.  
thickness of 20 mm: take off  
the removable part of the tab  
(see diagram)  
• The panels adjacent to the oven must be made of  
heat-resistant material.  
• Cabinets with a veneer exterior must be assembled  
with glues which can withstand temperatures of up  
to 100°C.  
thickness of 18 mm: use the  
first groove, which has already  
been set in the factory (see  
diagram)  
• To install the oven under the counter (see  
diagram) and in a kitchen unit, the cabinet must  
have the following dimensions:  
thickness of 16 mm: use the  
second groove (see diagram)  
45 mm.  
595 mm.  
545 mm.  
Secure the appliance to the cabinet by opening the  
oven door and putting 4 screws into the 4 holes of the  
outer frame.  
24 mm.  
! The appliance must not come into contact with  
electrical parts once it has been installed.  
The consumption indications on the data plate have  
been calculated for this type of installation.  
! All parts which ensure the safe operation of the  
appliance must not be removable without the aid of a  
tool.  
4
 
Electrical Connection  
Electrical connection  
Power cable supply connection to the electrical  
mains:  
GB  
The electrical connection to the mains must be made  
on the appliance. The power voltage and frequency  
are as indicated on the rating plate.  
We recommend you use a power supply cable which  
is long enough to allow you to take the oven out of its  
recess in the event of maintenance operations (only  
use HAR - H 05 - RRF quality cables fitted with a plug  
conforming to the regulations in force.  
! THIS APPLIANCE MUST BE EARTHED.  
The plug must be accessible at all times.  
Connecting the power supply cable  
Unplug the appliance before all operations, even  
when replacing the oven lamp.  
To open the terminal board:  
• Using a screwdriver, press on the tabs situated on  
each side of the terminal board cover.  
Using the appliance without correct earthing is  
highly dangerous.  
• Pull open the terminal board cover.  
! After connecting the appliance to the flexible  
cable, tighten all the screws on the terminal board.  
To connect the power supply cable, proceed as  
follows:  
Unscrew the cable clamp screw and the contact  
screws L-N-6.  
• Fasten the wires beneath the screwheads using the  
following colour scheme: Blue (N) Brown (L)  
Yellow-Green 6  
DATA PLATE  
width cm 37.5  
height cm 32  
depth cm 41.5  
• Fasten the power supply cable in the  
Dimensions  
Volume  
corresponding cable clamp and close the cover.  
lt. 50  
Electrical Connection:  
voltage: 230-240V ~ 50Hz /  
maximum power absorbed  
2800W-3000W  
Electrical  
connections  
Voltage Frequency: 230  
V-1+N 50Hz  
Fuse Section: 16A  
Directive 2002/40/EC on the label  
of electric ovens.  
Standard EN 50304  
Supply cable: 3x1.5mm2  
ENERGY LABEL  
Energy consumption for Natural  
convection – heating mode:  
Convection mode  
4
N
2
L
Control programs  
in accordance with  
standard IEC456  
Declared energy consumption for  
Forced convection Class – heating  
mode:  
Baking  
You can connect your oven to the system means of a  
terminal board. Refer to above information for the  
minimal cable sections and the calibration of the  
protective elements according to the connection.  
If the appliance is installed with a junction box, an  
omnipolar circuit breaker - with a minimum contact  
opening of 3mm - should be installed between the  
appliance and the mains.  
This appliance conforms to the  
following European Economic  
Community directives:  
73/23/EEC of 19/02/73 (Low  
Voltage) and subsequent  
amendments;  
-89/336/EEC of 03/05/89  
(Electromagnetic Compatibility) and  
subsequent amendments;  
93/68/EEC of 22/07/93 and  
subsequent amendments.  
5
 
Description of the appliance  
Overall view  
GB  
Control panel  
GUIDES for the  
sliding racks  
position 5  
position 4  
position 3  
position 2  
position 1  
GRILL rack  
DRIPPING PAN  
Control panel  
TEMPERATURE  
CLOCK and  
COOKING TIME  
adjustment  
CLOCK and  
COOKING TIME  
display  
adjustment  
TURNING THE  
DISPLAY ON  
TEMPERATURE  
display  
START  
STOP  
TIMER  
adjustment  
COOKING MODES  
SELECTION  
CURRENT  
PREHEATING  
TEMPERATURE  
indicator lights  
Programming  
END COOKING TIME  
Programming  
COOKING TIME  
CLOCK  
adjustment  
6
 
Start-up and use  
! The first time you use your appliance, heat the empty  
oven with its door closed at its maximum temperature  
for at least half an hour. Ensure that the room is well  
ventilated before switching the oven off and opening  
the oven door. The appliance may produce a slightly  
unpleasant odour caused by the burning away of  
protective substances used during the manufacturing  
process.  
Starting the oven  
GB  
1. Press  
to turn on the control panel.  
2. Press the symbol of the desired cooking mode. The  
displays show the time and temperature of the  
selected cooking mode.  
3. Press “START”.  
4. The oven will start the preheating phase, and the  
current preheating temperature indicator lights turn  
red. The temperature may be changed by pressing  
“+” and “-” on the right side of the control panel.  
3. When preheating is finished, a buzzer sounds and  
all instant temperature indicator lights turn on: place  
the food in the oven.  
! The “Control panel lock” and “DEMO mode” can be  
activated/deactivated even when the control panel is  
off.  
4. You may do the following during cooking:  
- change the temperature by pressing “+” and “-” on  
the right side of the control panel  
- set the cooking time (see Cooking Modes)  
- press “STOP” to interrupt cooking.  
Control panel lock  
To lock the oven controls, press  
seconds. A buzzer sounds and the TEMPERATURE  
display shows “r-0”.  
and  
for 5  
Press again to unlock the controls. The “STOP”  
symbol remains always active.  
5. The oven switches off automatically after two hours:  
this default time is set for all cooking modes for safety  
reasons.  
The cooking time may be changed (see Cooking  
Modes).  
DEMO mode  
The oven can operate in DEMO mode: all heating  
elements are deactivated, and controls remain  
operative.  
6. In case of a blackout, if the oven was already  
operating, an automatic system within the appliance  
will reactivate the cooking mode from where it was  
interrupted as long as the temperature did not drop  
below a certain level. Programmed cooking modes  
which have not started will not be restored and must  
be reprogrammed.  
To activate the DEMO mode, press  
,
,
, and  
at the same time. A buzzer sounds and the two  
displays show “demo” “on”. Press again to deactivate  
the DEMO mode: a buzzer sounds and the two  
displays show “demo” “off”.  
! There is no preheating in the FAST COOKING and  
BARBECUE modes.  
! Never put objects directly on the oven bottom to  
Setting the clock and timer  
After the appliance has been connected to the mains,  
avoid damaging the enamel coating.  
! Always place cookware on the rack(s) provided.  
or after a blackout,  
To set the time:  
1. press  
will begin to blink.  
Cooling ventilation  
In order to cool down the external temperature of the  
oven, a cooling fan blows air between the control  
panel and the oven door. In the FAST COOKING  
mode, the fan goes on automatically after ten minutes.  
In the BAKING mode, the cooling fan goes on only  
when the oven is hot. At the beginning of the FAST  
CLEAN mode, the cooling fan operates at low speed.  
! Once the cooking has been completed, the cooling  
fan remains on until the oven has cooled down  
sufficiently.  
2. set the time using “+” and “-” on the left side of the  
control panel  
3. press  
again  
4. set the minutes using “+” and “-” on the left side of  
the control panel.  
To make any changes, turn on the control panel by  
pressing  
, then press  
and follow the steps  
described above.  
The timer operates in minutes: when the selected time  
has elapsed, a buzzer will sound. The buzzer will  
automatically stop after one minute or when any active  
symbol on the control panel is pressed.  
To set the timer, press  
and follow the steps  
described to set the clock. The  
you that the timer is on.  
symbol will remind  
! The timer does not turn the oven on or off.  
7
 
Cooking modes  
Cooking modes  
BAKING mode  
GB  
! All cooking modes have a default cooking  
temperature which may be adjusted manually  
between 40°C and 250°C as desired.  
In the BARBECUE mode, the default power level value  
is indicated as a percentage (%) and may also be  
adjusted manually.  
The rear heating element and the fan come on,  
guaranteeing the distribution of heat delicately and  
uniformly throughout the oven. This mode is ideal for  
baking and cooking temperature sensitive foods such  
as cakes that need to rise and to prepare certain  
tartlets on 3 shelves simultaneously.  
TRADITIONAL OVEN mode  
FAST COOKING mode  
The heating elements and the fan come on,  
guaranteeing the distribution of heat consistently and  
uniformly throughout the oven.  
Pre-heating is not necessary for this cooking mode.  
This mode is especially recommended for cooking  
pre-packed food quickly (frozen or pre-cooked). The  
best results are obtained if you use one cooking rack  
only.  
Both the top and bottom heating elements will come  
on. With this traditional cooking mode, it is best to use  
one cooking rack only; if more than one rack is used,  
the heat will be distributed unevenly.  
MULTI-COOKING mode  
All the heating elements (top, bottom and circular), as  
well as the fan, will come on. Since the heat remains  
constant throughout the oven, the air cooks and  
browns food uniformly. A maximum of two racks may  
be used at the same time.  
LEAVENING mode  
The oven reaches and maintains a temperature of  
40°C and cannot be changed. This mode is ideal for  
leavening dough made with yeast.  
BARBECUE mode  
FAST CLEAN mode  
The top heating element come on. By pressing "+" and  
"-" on the right side of the control panel, the power  
levels that may be set will appear on the  
TEMPERATURE display; these range between 50%  
and 100%. The high and direct temperature of the grill  
is recommended for food that requires high surface  
temperature. Always cook in this mode with the oven  
door closed.  
This mode cleans the oven automatically and  
thoroughly by pyrolysis (see Maintenance and care).  
GRATIN mode  
The top heating element as well as the fan come on.  
This combination of features increases the  
effectiveness of the unidirectional thermal radiation of  
the heating elements through forced circulation of the  
air throughout the oven.  
This helps prevent food from burning on the surface,  
allowing the heat to penetrate right into the food.  
Always cook in this mode with the oven door closed.  
PIZZA mode  
The heating elements (bottom and circular) and the  
fan come on. This combination heats the oven rapidly  
by producing a considerable amount of heat,  
particularly from the bottom element. If you use more  
than one rack simultaneously, switch the position of  
the dishes halfway through the cooking process.  
8
 
Programming your cooking  
! Select a cooking mode before programming.  
Programming Time  
Practical cooking advice  
GB  
! Do not place racks in position 1 and 5 during fan-  
assisted cooking. Excessive direct heat can burn  
temperature sensitive foods.  
! In the BARBECUE and GRATIN cooking modes,  
particularly when using the rotisserie, place the  
dripping pan in position 1 to collect cooking residues  
(fat and/or grease).  
Press  
, then:  
1. Set the time using “+” and “-” on the left side of the  
control panel.  
2. Press  
to store the setting.  
MULTI-COOKING  
3. Press “START” to activate programming.  
4. When the selected time has elapsed, END appears  
on the TEMPERATURE display and a buzzer sounds.  
• For example: it is 9:00 a.m. and a time of 1 hour  
and 15 minutes is programmed. The programme  
stops automatically at 10:15 a.m.  
• Use position 2 and 4, placing the food that requires  
more heat on 2.  
• Place the dripping pan on the bottom and the rack  
on top.  
Programming Delayed Cooking  
BARBECUE  
1. Press  
and repeat steps 1 to 4 as described in  
• Insert the rack in position 3 or 4. Place the food in  
the centre of the rack.  
the Programming Time procedure.  
2. Then press  
“-” on the left side of the control panel.  
and set the end time using “+” and  
• We recommend that you set the maximum power  
level. The top heating element is regulated by a  
thermostat and may not always be on.  
3. Press  
to store the setting.  
4. Press “START” to activate programming.  
5. When the selected time has elapsed, END appears  
on the TEMPERATURE display and a buzzer sounds.  
• For example: it is 9:00 a.m. and a time of 1 hour  
and 15 minutes is programmed and the end time is  
set to 12:30. The programme starts automatically at  
11:15 a.m.  
PIZZA MODE  
• Use a light aluminium pizza pan. Place it on the  
rack provided.  
For a crispy crust, do not use the dripping pan  
(prevents crust from forming by extending cooking  
time).  
Programming has been set when  
and  
flash.  
The CLOCK and COOKING TIME displays show the  
end time and the cooking time alternately.  
To cancel programming press “STOP”.  
• If the pizza has a lot of toppings, we recommend  
adding the mozzarella cheese on top of the pizza  
halfway through the cooking process.  
! When selecting a cooking mode,  
is illuminated  
whereas is not. When setting the cooking time,  
is illuminated and delayed cooking can be  
programmed.  
9
 
Cooking advice table  
GB  
Cooking  
time  
(minutes)  
Cooking  
Foods  
Weight  
(in kg)  
Pre-heating Recommended  
Rack position  
modes  
time (min)  
temperature  
Duck  
Roast veal or beef  
Pork roast  
Biscuits (short pastry)  
Tarts  
Pizza (on 2 racks)  
Lasagne  
Lamb  
Roast chicken + potatoes  
Mackerel  
Plum cake  
Cream puffs (on 2 racks)  
Biscuits (on 2 racks)  
Sponge cake (on 1 rack)  
Sponge cake (on 2 racks)  
Savoury pies  
Soles and cuttlefish  
Squid and prawn kebabs  
Cuttlefish  
Cod filet  
Grilled vegetables  
Veal steak  
Sausages  
Hamburgers  
1
1
1
-
1
1
1
1
1+1  
1
3
3
3
3
3
2 e 4  
3
2
2 e 4  
2
2
2 e 4  
2 e 4  
2
2 e 4  
3
4
4
4
4
3 o 4  
4
4
4
4
15  
15  
15  
15  
15  
15  
10  
10  
15  
10  
10  
10  
10  
10  
10  
15  
-
-
-
-
-
-
-
-
-
200  
200  
200  
180  
180  
230  
180  
180  
200  
180  
170  
190  
180  
170  
170  
200  
100%  
100%  
100%  
100%  
100%  
100%  
100%  
100%  
100%  
100%  
65-75  
70-75  
70-80  
15-20  
30-35  
15-20  
30-35  
40-45  
60-70  
30-35  
40-50  
20-25  
10-15  
15-20  
20-25  
25-30  
10-12  
8-10  
10-15  
10-15  
15-20  
15-20  
15-20  
10-12  
15-20  
3-5  
Convection  
Oven  
1
Multi-cooking  
0.5  
0.5  
0.5  
1
1.5  
0.7  
0.6  
0.6  
0.8  
0.4  
0.8  
0.6  
0.6  
1
Barbecue  
Mackerels  
Toasted sandwiches (or toast)  
With rotisserie (where present)  
Veal on the spit  
Chicken on the spit  
Lamb on the spit  
Grilled chicken  
Cuttlefish  
Pizza  
Roast veal or beef  
Chicken  
n.° 4 e 6  
4
-
1.0  
1.5  
1.0  
1.5  
1.5  
0.5  
1
-
-
-
2
2
3
2
2 o 3  
-
-
-
10  
10  
15  
10  
10  
100%  
100%  
100%  
200  
200  
220  
80-90  
70-80  
70-80  
55-60  
30-35  
15-20  
25-30  
60-70  
Gratin  
Pizza Mode  
220  
180  
1
Tarts  
Fruit cakes  
Plum cake  
Sponge cake  
Stuffed pancakes (on 2 racks)  
Small cakes (on 2 racks)  
Cheese puffs (on 2 racks)  
Cream puffs (on 3 racks)  
Biscuits (on 3 racks)  
Meringues (on 3 racks)  
Frozen food  
0.5  
1
3
2 o 3  
3
15  
15  
15  
15  
15  
15  
15  
15  
15  
15  
180  
180  
180  
160  
200  
190  
210  
180  
180  
90  
20-30  
40-45  
40-50  
25-30  
30-35  
20-25  
15-20  
20-25  
20-25  
180  
0.7  
0.5  
1.2  
0.6  
0.4  
0.7  
0.7  
0.5  
3
Oven  
Baking  
2 e 4  
2 e 4  
2 e 4  
1 e 3 e 5  
1 e 3 e 5  
1 e 3 e 5  
Pizza  
0.3  
0.4  
0.5  
0.3  
0.5  
0.4  
0.4  
2
2
2
2
2
2
2
-
-
-
-
-
-
-
250  
200  
220  
200  
200  
180  
220  
12  
20  
30-35  
25  
35  
25-30  
15-20  
Courgette and prawn pie  
Country style spinach pie  
Turnovers  
Lasagne  
Golden Rolls  
Chicken morsels  
Pre-cooked food  
Golden chicken wings  
Fresh Food  
Fast cooking  
0.4  
2
-
200  
20-25  
Biscuits (short pastry)  
Plum cake  
Cheese puffs  
0.3  
0.6  
0.2  
2
2
2
-
-
-
200  
180  
210  
15-18  
45  
10-12  
Leavening process of dough made  
with yeast or baking powder  
(brioches, bread, sugar pie,  
croissants, etc.)  
Leavening  
10  
 
Precautions and tips  
! The appliance was designed and manufactured in  
compliance with international safety standards. The  
following warnings are provided for safety reasons  
and must be read carefully.  
• Never carry out any cleaning or maintenance work  
without having unplugged the plug from the mains.  
GB  
• In the case of a malfunction, under no  
circumstances should you attempt to repair the  
appliance yourself. Repairs carried out by  
inexperienced persons may cause injury or further  
malfunctioning of the appliance. Contact a Service  
Centre (see Assistance).  
General safety  
• The appliance was designed for domestic use  
inside the home and is not intended for commercial  
or industrial use.  
• Do not rest heavy objects on the open oven door.  
• The appliance must not be installed outdoors, even  
in covered areas. It is extremely dangerous to leave  
the appliance exposed to rain and storms.  
Disposal  
• Observe local environmental standards when  
disposing packaging material for recycling  
purposes. Observe existing legislation when  
disposing of the old appliance.  
• When handling the appliance, always use the  
handles provided on the sides of the oven.  
• Do not touch the appliance with bare feet or with  
wet or moist hands and feet.  
• Contact your Local Organisation in charge of waste  
disposal.  
• The appliance must be used to cook food by adults  
only and according to the instructions in this  
manual.  
• Make the appliance unusable by cutting off the  
electrical cable before disposal.  
When the appliance is in use, the heating  
elements and some parts of the oven door  
become extremely hot. Make sure you don't  
touch them and keep children well away.  
Respecting and conserving the  
environment  
• By using the appliance in the hours between late  
afternoon and early morning, you can help reduce  
the work load placed on electrical companies. The  
cooking mode programming options, and  
• Ensure that the power supply cable of other  
electrical appliances does not come into contact  
with the hot parts of the oven.  
particularly the “delayed cooking” mode (see  
Cooking modes), make this possible.  
• The openings used for ventilation and dispersion of  
heat must never be covered.  
• Always keep the oven door closed when using the  
BARBECUE and GRATIN mode to attain best  
results and to save energy (approximately 10%).  
• Always grip the oven door handle in the centre: the  
ends may be hot.  
• Always use oven gloves to place cookware in the  
oven or when removing it.  
• Regularly check the door seals and wipe clean to  
ensure they are free of debris so that they stick  
properly to the door and do not allow heat to  
disperse.  
• Do not use aluminium foil to line the bottom of the  
oven.  
• Do not place flammable materials in the oven: if the  
appliance is switched on by mistake, it could catch  
fire.  
• When unplugging the appliance always pull the  
plug from the mains socket, do not pull on the  
cable.  
11  
 
Maintenance and care  
Switching the appliance off  
Inspecting the seals  
GB  
Disconnect your appliance from the electricity supply  
before carrying out any work on it.  
Check the door seals around the oven periodically. If  
the seals are damaged, please contact your nearest  
After-sales Service Centre (see Assistance). We  
recommend not using the oven until the seals have  
been replaced.  
Cleaning the appliance  
• The stainless-steel or enamel-coated external parts  
as well as the rubber seals may be cleaned using a  
sponge that has been soaked in lukewarm water  
and neutral soap. If these stains are difficult to  
remove, use only specialised products. After  
cleaning, rinse and dry thoroughly. Do not use  
abrasive powders or corrosive substances.  
• Ideally, the inside of the oven should be cleaned  
after each use, when it is still lukewarm. Use hot  
water and detergent, rinse and dry with a soft cloth.  
Do not use abrasive products.  
Replacing the light bulb  
To replace the oven light bulb:  
• The accessories can be washed like everyday  
crockery (even in your dishwasher).  
1. Remove the glass cover of the lamp-holder.  
2. Remove the light bulb and replace it with a similar  
one: halogen lamp voltage 230V, wattage 25 W, cap  
G 9.  
Cleaning the oven door  
Clean the glass door using non-abrasive products and  
sponges and dry it with a soft cloth.  
To clean more thoroughly, you can remove the oven  
door.  
3. Replace the glass cover (see diagram).  
! Do not touch the light bulb directly with your hands.  
1. Open the oven door fully  
(see diagram)  
Warning:  
The appliance is fitted with an automatic diagnostic  
system which detects any malfunctions. Malfunctions  
are displayed by messages of the type: “ER” followed  
by numbers.  
Call for technical assistance should a malfunction  
occur.  
2. Lift up and turn the small  
levers located on the two  
hinges (see diagram)  
F
3. Grip the door on the two  
external sides and close it  
approximately half way. Unlock  
the door by pressing on the  
clamps F, then pull the door  
towards you lifting it out of its  
seat (see diagram). To replace  
the door, reverse this  
F
sequence.  
12  
 
Sliding Rack Kit assembly  
To assemble the sliding racks:  
GB  
1. Loosen the two  
screws A (see diagram).  
If the oven is fitted with  
self-cleaning panels,  
these will have to be  
temporarily  
disassembled.  
2.  
Replace the screws A with the screws and  
spacers (B + C) supplied with the kit.  
B
C
3.  
Tighten the new screws B and the  
corresponding spacers C, fitting the self-cleaning  
panels on again.  
4. Secure the two joints  
D of the guide rail in the  
holes provided on the  
oven walls (see  
diagram). The holes for  
the left guide rail are  
situated at the top, while  
the holes for the right  
one are at the bottom.  
5.  
Finally, fit the guide rail on the spacer C.  
13  
 
After Sales Service  
"No company is better positioned to offer an after sales service on a  
Hotpoint appliance than us - the manufacturer"  
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive  
parts and labour guarantee for the first 12 months. In addition to this you also have the advantage of  
free  
replacement parts for the first 5 years when fitted by a Hotpoint  
engineer. When the 12 months parts and labour guarantee expires we offer the following after sales  
service options:  
Repair Service and Information Help Desk  
UK: 08709 066066  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the Model number and the Serial number of your appliance  
Available 364 days a year with a fast, effective and value for money service. We have the largest  
white goods repair service in the UK with over 1000 of our own fully trained engineers. All repairs  
include a parts and labour guarantee for 12 months from the date of the repair.  
If you require any information or have any questions about your appliance, our operators are on  
hand with help and advice.  
All this ensures that you will receive the best available after sales service possible.  
Extended Warranties  
UK: 08709 088 088  
Republic of Ireland: 1850 502 200  
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two service  
cover plans to give you total peace of mind.  
l Repair Protection Plan - FREE service repairs for a single Hotpoint appliance during the period of  
cover.  
l Kitchen Cover - FREE service repairs for all your Hotpoint appliances less than 8 years old.  
Genuine Parts and Accessories UK: 08709 077 077  
Republic of Ireland: (01) 842 6836  
A wide range of genuine parts and accessories are available from our hotline or through our web  
site.  
Genuine parts and accessories, extended warranties and service repairs are all  
available on our web-site at:  
 
Guarantee  
"Satisfaction guaranteed or your money back"  
We give you a unique 'satisfaction guaranteed' promise - valid for 90 days - after you have  
purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint Repair  
an engineer to call. If the technical problem is not resolved under this guarantee, we will replace  
your machine or, if you prefer, give you your money back.  
All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well as free  
replacement parts for the first 5 years provided that they are fitted by a Hotpoint engineer.  
Guarantee terms and conditions  
Your guarantee is only applicable in the United Kingdom or Republic of Ireland and is subject to the  
following provisions that your appliance:  
l
Has been installed and used correctly in accordance with this instruction booklet.  
l
Has been used solely for domestic purposes and is located on domestic premises (ie. not for  
commercial or trade use).  
Has been properly connected to a suitable electrical supply voltage as stated on the appliance  
rating plate.  
l
l
Has not been subject to misuse, accident, modified or repaired by anyone other than one of our  
own service engineers.  
For pre purchase information on any other Hotpoint product call: 08701 50 60 70  
Recycling & Disposal Information  
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right to  
use quality recycled components to keep down customer costs and minimise material wastage.  
Please dispose of packaging and old appliances carefully.  
To minimise risk of injury to children, remove the door, plug and cut mains cable off flush with the  
appliance. Dispose of these parts separately to ensure that the appliance can no longer be plugged  
into a mains socket, and the door cannot be locked shut.  
 
Key Contacts  
After Sales Service  
Over 1200 trained specialists, directly employed by us, ensure that you can have complete  
confidence in both the appliances and services we offer.  
Repair Service and Information Desk  
UK: 08709 066 066  
(Open 8 to 8 Mon - Fri, 8.30 to 5.30 Sat, 10 to 4 Sun & Bank Holidays)  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the following information:  
Model number:  
Serial number:  
Extended Warranties  
UK: 08709 088 088  
(Open 8 to 8 Mon - Sun)  
Republic of Ireland: 1850 502 200  
Genuine Parts and Accessories  
UK: 08709 077 077  
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)  
Republic of Ireland: (01) 842 6836  
Merloni Elettrodomestici UK Ltd, Morley Way, Peterborough, PE2 9JB.  
195.047.278.00  
11-2004 Part no. FP139 - 01  
 

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