Cisco Systems Home Theater Server 4400G User Manual

Glossary  
Cisco Digital Media System (Cisco DMS) is a family of  
products and technologies, including the ones that this  
guide describes.  
A Digital Media Player (DMP) is a compact, solid state,  
addressable network device that delivers digital signage content  
and enterprise TV content to a DMP display, which is any  
directly attached television screen or other kind of monitor or  
projector that shows media to an audience. The display might  
be analog or digital and might be standard-definition or  
high-definition.  
Digital Media Player Device Manager (DMPDM) is a  
web-based graphical user interface to configure one DMP  
during its initial setup, to manage one DMP in isolation, and to  
deliver your media to one DMP display. DMPDM is served from  
the DMP that it manages.  
System administrators, content managers, and graphic designers  
use a Digital Media Manager (DMM) software module  
called DMM-DSM to centrally manage their network of DMP  
devices, organize and bind assets together for signage, design  
layouts, and deliver media to DMP displays. Features of the  
separately licensed DMM-ETV software module help you to  
deliver VoDs and live television broadcasts over IP networks,  
configure an on-screen electronic program guide (EPG), manage  
subscriptions to EPG data provider services, and program the  
remote control for DMPs.  
3
 
Learn More  
To learn more about DMS products, related technologies, and  
Cisco in general:  
Description  
Go To  
DMS overview  
Release notes for  
for Cisco DMS  
products  
aps_list.html  
FAQs and  
troubleshooting  
t.html  
Cisco Academy of  
Digital Signage  
My Tech Support  
(registration  
required)  
Cisco Service  
Contract Center  
Cisco Security  
Advisories  
4
 
1 Checking the Package Contents  
The product package for one DMP 4400G should contain all of  
the following:  
A proof of purchase certificate that contains important  
legal information, which you should keep.  
This quick start guide and other product documentation.  
One DMP 4400G.  
One AC adapter (12V, 3A).  
One power cord.  
One infrared (IR) extension cable.  
One antenna.  
Three signal cables:  
HDMI (version 1.1).  
Composite/RCA (video).  
Composite/RCA (audio3mm jack; red and white  
RCA plugs).  
If anything is missing from the package or appears to be  
defective, contact the Cisco Technical Assistance Center (TAC).  
5
 
 
2 Finding a Suitable Location to Set Up  
Your DMP  
The site where you set up a DMP must be within 6 feet of an AC  
electrical outlet (socket), with voltage that is standard in your  
locale, between 100V and 240V. To understand the supported  
lengths for different video cable types, see the “Connecting to a  
Environmental Tolerance Ranges  
The DMP 4400G is intended for indoor use.  
1
Temperature  
US Customary Unit  
Modern Metric Unit  
Min.  
Max.  
Min.  
Max.  
Operating—  
long-term or  
short-term  
41°F  
104°F  
5°C  
40°C  
Nonoperating  
or storage  
–4°F  
140°F  
–20°C  
60°C  
2
Relative Humidity  
Min.  
Max.  
Operating,  
20 percent  
85 percent  
nonoperating,  
and storage  
6
 
 
3
Altitude  
US Customary Unit  
Modern Metric Unit  
Min. Max.  
Min.  
Max.  
Operating,  
nonoperating,  
and storage  
0 feet  
13,780  
feet  
0 meters 4,200  
meters  
1. Ambient.  
2. Noncondensing; ambient.  
3. Above sea level.  
3 Participating in a DHCP Network  
The factory default for a DMP 4400G is to obtain its IP address  
automatically from a DHCP server. If you will deploy your  
DMP at a physical location that does not have a DHCP server,  
see User Guide for Cisco Digital Media Player Device  
Manager 5.0 on Cisco.com to learn how to configure your DMP  
to use a static IP address.  
Tip  
If a network security policy restricts DHCP address  
assignments to network interface cards with known  
MAC addresses, read the sticker that is affixed to the  
bottom of your DMP chassis, then provide your  
security policy administrator with the MAC address.  
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Step 1 Plug one end of an ordinary Ethernet cable into the  
Ethernet 10/100 port on the back of the DMP chassis.  
Step 2 Plug the other end of the Ethernet cable into a network  
hub, network switch, or router that participates in a  
DHCP network.  
4 Connecting to a DMP Display  
We recommend that you use a digital display, not analog. For  
the type of digital display, we recommend LCD, not plasma.  
Digital signage uses static images more often than it uses  
full-motion video. Most often, content is web-based or  
animated in Flash. The nature of these media types means that  
some pixels are not updated frequently in digital signage. Given  
that LCDs are less susceptible to burn-in than plasma displays  
are, LCD displays are the superior choice for digital signage.  
Even though image persistence is sometimes a problem on LCD  
displays, it is almost always self-correcting and is unlikely to  
occur if you follow manufacturer guidelines for managing your  
displays correctly.  
8
 
 
You can use displays from any manufacturer, as long as your  
displays comply with all of the relevant international standards.  
If NEC is your preferred manufacturer for LCD displays, we  
recommend these NEC models:  
32" — MultiSync® LCD3210  
40" — Either of these:  
MultiSync® LCD4010  
MultiSync® LCD4020  
46" — MultiSync® LCD4610  
57" — MultiSync® LCD5710  
The maximum supported length for a video cable is:  
10 feetComposite/RCA and S-Video  
16 feetHDMI  
To attach a digital display to your DMP, we recommend that  
you use the provided HDMI cable for video and audio.  
However, to attach any of the recommended NEC display  
models to your DMP, you must combine the HDMI cable with  
an HDMI-to-DVI adapter for video, and use the provided  
composite/RCA audio cable for audio. The only exception to  
this rule is the NEC MultiSync® LCD4020, which  
supports HDMI for both video and audio.  
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To attach an analog display to your DMP, we recommend that  
you use the provided composite/RCA cable for both video  
and audio.  
Step 1 On the back of your DMP chassis, do one of the  
following:  
If you will connect your DMP to a digital display  
that has an HDMI interface, plug the male end of  
the HDMI cable into the HDMI interface on  
your DMP.  
If you will connect your DMP to one of the  
recommended NEC display models that does  
not have an HDMI interface (or a similar display  
from another manufacturer), do all of  
the following:  
Plug the male end of the HDMI cable into the  
HDMI interface on your DMP, then connect an  
HDMI-to-DVI adapter to the other end of  
the HDMI cable.  
Plug the 3mm jack on the RCA audio cable  
into the AUDIO interface on your DMP.  
10  
 
If you will connect your DMP to an analog display,  
do all of the following:  
Plug one yellow jack on the RCA video cable  
into the CVBS interface on your DMP.  
Plug the 3mm jack on the RCA audio cable  
into the AUDIO interface on your DMP.  
Step 2 Connect the other end of the cable (or cables) to the  
corresponding interface (or interfaces) on your  
DMP display.  
Step 3 If the DMP display is not already turned on, turn it  
on now.  
5 Connecting to a 100V–240V  
AC Socket  
Warning  
Use only the supplied power cable and adapter.  
Step 1 Connect the DMP power cable to the AC adapter.  
Step 2 Connect the DC barrel connector to the 12V DC power  
supply on the DMP chassis.  
11  
 
 
Step 3 Connect to an AC electrical outlet that you know is  
grounded, and that uses the correct voltage level for  
your locale. Supported levels range from 100V  
to 240V.  
To protect your DMP from electrical surges, we recommend  
that you use a surge protector or an uninterruptible power  
supply from a reputable manufacturer.  
6 Checking the LEDs  
The DMP chassis contains a green LED and a red LED. After  
you attach your DMP to its AC power source, you should see  
light from both LEDs through the DMP front grille.  
The LEDs tell you if your DMP has power and if it has obtained  
an IP address.  
A solid green LED indicates that a power source  
is available.  
A solid red LED indicates that your DMP is trying to obtain  
an IP address. After your DMP has an IP address, it turns  
off the red LED.  
The LEDs do not blink unless they are exposed to infrared  
signal interference.  
12  
 
 
7 Logging in to DMPDM and  
Changing its Passwords  
Step 1 When your DMP display shows the Cisco logo and  
shows an IP address for your DMP, write down the  
IP address.  
13  
 
 
Tip  
To reconfigure this splash screen in the future to persist  
for less than or more than the factory-default duration  
of 30 seconds, select Settings > Browser, enter a new  
duration in milliseconds in the Splash Screen Display  
Time (in milliseconds) field, then click Apply. Next,  
select Administration > Save Configuration, then click  
Save.  
Step 2 Point your browser to the IP address that you  
wrote down.  
Step 3 At the login prompt for DMPDM, to log in as the  
“DMP Web Account” user, enter the username admin  
and the password default.  
Caution  
Security in your network might be compromised  
unless you change the factory-default passwords in  
DMPDM for both of these:  
The DMP Web Account user.  
The DMP Service Account user.  
To protect your network against this vulnerability,  
you must complete the rest of this procedure.  
14  
 
If you have very few DMPs and will manage each of them in  
isolation, you can change their DMP Web Account and DMP  
Service Account passwords manually in DMPDM.  
You use the Web Service Account when you log in to DMPDM  
itself, and the DMP Service Account is a user account with FTP  
login privileges. The DMP Service Account account is available  
only when the FTP service is enabled on a DMP.  
Alternatively, if you have many DMPs and will manage them  
centrally, you can use the fully licensed DMM-DSM software on  
your DMM appliance to change both of these passwords  
globally for all of the DMPs that you have added to a DMP  
group. Before you can use DMM-DSM in this way, however,  
you must first complete the “Setting Up Centralized  
Management” section on page 22 for each of your centrally  
managed DMPs.  
Note  
When you use DMM-DSM to change a password on  
your DMP, the text string that you enter in DMM-DSM  
must use the correct syntax for URI encoding. The  
syntax in URI encoding for submitting a string requires  
that you enter a plus sign (+) instead of a space  
wherever the value for a queryable object should  
contain a space. For example, if the queryable object is  
“user” and its value is “John Smith,” you would enter  
“user=John+Smith” in your string. If any values in the  
15  
 
string should contain an actual plus sign, you must  
encode the plus sign explicitly as %2B.  
Exclamation points (!), question marks (?), ampersands  
(&), and asterisks (*) are forbidden in values.  
To understand URI encoding and its recommended  
syntax for submitting query strings, see RFC 1630 at  
Step 4 To change the DMP Web Account password on one  
DMP by using DMPDM, select Administration > DMP  
Web Account. Enter your new password in the  
Password field, enter it again in the Repeat Password  
field, then click Apply. Next, select Administration >  
Save Configuration, then click Save.  
Alternatively, you can use DMM-DSM to change the  
password simultaneously on multiple DMPs in your  
digital signage network:  
a. Select Digital Media Players > Advanced Tasks >  
System Tasks, then click the blank page icon to create  
a new system task.  
b. Enter a name and description for the new task, then  
select Set from the Request Type list.  
16  
 
c. In the Request text box, use the correct syntax  
for URI encoding and enter  
mibifc.user=admin&mibifc.password=new_passwor  
d&mib.save=1, where new_password is exactly the  
password that you want to assign to the DMP Web  
Account user.  
d. To save the task so that it becomes available for your  
use, click Submit.  
e. To send the password changing instruction  
simultaneously to multiple DMPs in your digital  
signage network, do the following:  
Select Schedules > Play Now. (Alternatively,  
users of DMM-DSM 4.1.x should select  
Schedules > Immediate Deployment.)  
Select a group from the DMP Groups object  
selector.  
Select the check box for each DMP where the  
DMP Web Account password should change.  
Select from the Select an Event Type list the  
system task that you named in Step 4b.  
(Alternatively, users of DMM-DSM 4.1.x  
should select this task from the Actions list.)  
Click Submit. (Alternatively, users of  
DMM-DSM 4.1.x should click Go.)  
17  
 
Note  
If you just completed the optional Step 4 in this  
procedure, that means you skipped ahead first and have  
already completed the “Setting Up Centralized  
completed Step 4 here, however, the changes that you  
made to credentials will prevent your trusted DMM  
appliance temporarily from communicating with your  
DMPs. To restore proper communication, you must  
now repeat Step 3 in the “Setting Up Centralized  
Step 5 To change the DMP Service Account password on one  
DMP by using DMPDM, select Administration > DMP  
Service Account. Enter your new password in the  
Password field, enter it again in the Repeat Password  
field, then click Apply. Next, select Administration >  
Save Configuration, then click Save.  
18  
 
If you prefer, you can use DMM-DSM to change the  
password simultaneously on multiple DMPs in your  
digital signage network:  
a. Select Digital Media Players > Advanced Tasks >  
System Tasks, then click the blank page icon to create  
a new system task.  
b. Enter a name and description for the new task, then  
select Set from the Request Type list.  
c. In the Request text box, use the correct syntax for  
URI encoding and enter  
init.FTP_password=new_password&mib.save=1,  
where new_password is exactly the password that  
you want to assign to the DMP Service Account user.  
d. To save the task so that it becomes available for your  
use, click Submit.  
e. To send the password changing instruction  
simultaneously to multiple DMPs in your digital  
signage network, do the following:  
Select Schedules > Play Now. (Alternatively,  
users of DMM-DSM 4.1.x should select  
Schedules > Immediate Deployment.)  
Select a group from the DMP Groups object  
selector.  
19  
 
Select the check box for each DMP where  
the DMP Service Account password  
should change.  
Select from the Select an Event Type list the  
system task that you named in Step 5b.  
(Alternatively, users of DMM-DSM 4.1.x  
should select this task from the Actions list.)  
Click Submit. (Alternatively, users of  
DMM-DSM 4.1.x should click Go.)  
8 Configuring Video Output  
Step 1 In the Settings area, click DMP Display Attributes.  
The display autodetection feature is enabled by default.  
If you are satisfied with the selections and entries that  
DMPDM made for you, you are done with this section  
and you can go now to the “Setting Up Centralized  
20  
 
 
Otherwise, if you are not satisfied, do the following:  
a. From the DMP Display Autodetection (requires  
HDMI) list, select Disable.  
b. From the Display Standard list, select the standard  
that applies in your country. For example, even  
though our factory default selection is NTSC_M,  
your country might use PAL instead.  
c. From the Interface (DMP display output) list, select  
the connector type and signal type that you are using.  
For example, you might use SVIDEO.  
If you do not know which options to select, see the  
manufacturer documentation for your DMP display.  
Step 2 From the Color Space list, select the absolute color  
space that your DMP display uses.  
Step 3 If you selected RGB as the color space, select an option  
from the Color Component Order list to define the  
order in which to store red, green, and blue data. This  
definition is sometimes called the left-to-right additive  
color model.  
Step 4 (Optional) Move any or all of the sliders to compensate  
for DMP display deficiencies in video (brightness,  
contrast, or saturation) or audio (channel volume).  
21  
 
Step 5 To confirm your selections and to implement them until  
you change them or until you restart your DMP,  
click Apply.  
Step 6 To test if your selections are suitable ones for your  
DMP display, click Show IP in the DMP Mode area.  
Your DMP display should show a Cisco logo and  
should show the IP address for your DMP.  
Step 7 To make your configuration changes permanent, even  
after you restart your DMP, do the following:  
a. Select Administration > Save Configuration.  
b. On the Save Configuration page, click Save.  
9 Setting Up Centralized Management  
If your DMP will be managed centrally as part of a digital  
signage network, you must configure DMPDM and DMM-DSM  
to work together.  
22  
 
 
Caution  
To stop untrusted DMM appliances from being  
able to seize control of your DMPs, you must  
configure your network firewall to restrict which  
devices you will permit to send inbound traffic to  
your DMP over TCP port 7777. If you do not  
know how to work with access control lists, see the  
manufacturer documentation for your firewall.  
Step 1 Specify in DMPDM which one DMM appliance  
to trust.  
a. Select Settings > Centralized Management.  
b. In the DMM-DSM Server Timeout (in seconds) field,  
enter the maximum number of seconds that your  
DMP should wait for a response from the trusted  
DMM appliance. (This is the appliance that serves  
DMM-DSM.)  
c. In the DMM Appliance IP Address field, enter the  
routable IP address or DNS-resolvable hostname of  
the trustworthy DMM appliance.  
The DMM Appliance IP Address field might  
already be populated with the correct IP address  
for your DMM appliance if you used DMM-DSM  
to autodiscover your new DMP.  
23  
 
d. To confirm your selections and to implement them  
until you change them or until you restart your DMP,  
click Apply.  
e. To make these configuration changes persist even  
after you restart your DMP, do the following:  
Select Administration > Save Configuration.  
On the Save Configuration page, click Save.  
Note  
DMM-DSM and your DMP communicate over TCP  
port 7777 when centralized management is enabled.  
Step 2 Throughout your digital signage network, confirm that  
your centrally managed DMPs all share:  
Identical user credentials for their DMP  
Web Account.  
Identical user credentials for their DMP  
Service Account.  
To learn how to make these credentials identical, see  
24  
 
Step 3 Specify in DMM-DSM the correct user credentials for  
your centrally managed DMPs.  
a. Select Settings > Server Settings.  
b. Enter the required values:  
Servlet Server AddressIf you have not  
already done so, enter the DNS-resolvable  
hostname and domain for the appliance that is  
serving DMM-DSM, like dmm.example.com.  
DMP User NameEnter admin or, if you have  
changed the DMP Web Account username  
from the default value, enter the new username  
that you assigned.  
DMP User PasswordEnter the password  
that corresponds to the username.  
c. Click Save.  
Note  
If you later use a system task in DMM-DSM to change  
the credentials for your DMPsas described in the  
section on page 13you must then return to this Server  
Settings page and update the values so that they are  
identical to the new credentials for your DMPs.  
Otherwise, if you do not update this information,  
DMM-DSM will use obsolete credentials when it tries  
25  
 
to communicate with your DMPs and, when  
communication fails, will consider your DMPs to be  
unreachable and unmanageable.  
10 Learning About the Remote  
Control for DMPs  
The remote control features require that your DMPs use  
firmware release 5.0 or later and that your DMM appliances  
use DMM software release 5.0 or later.  
A printed copy of Remote Control Quick Start Guide for Cisco  
Digital Media Players shipped in the product kit with your  
DMP. Alternatively, you can read this guide on Cisco.com.  
26  
 
 
11 Product Documentation, Support,  
and Security  
For information on obtaining documentation, obtaining  
support, providing documentation feedback, security  
guidelines, and also recommended aliases and general  
Cisco documents, see the monthly What’s New in  
Cisco Product Documentation, which also lists all new and  
revised Cisco technical documentation, at:  
27  
 
 
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© 2008 Cisco Systems, Inc. All rights reserved.  
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