Allstar Products Group Satellite Radio MVP 831E User Manual

TROUBLESHOOTING NOTES  
MVP-831E COMMERCIAL  
RECEIVER INSTRUCTIONS  
If you experience problems with the MVP-831E  
Receiver, try some of the suggestions listed below  
before calling the Factory Technicians.  
External interference (such as radio towers).  
Change to a different frequency.  
Stuck transmitter in building.  
Change code switches from factory settings.  
Check battery in transmitter.  
READ THIS MANUAL CAREFULLY  
BEFORE BEGINNING INSTALLATION  
RECEIVER APPEARS DEAD; THERE IS NO  
RESPONSE WHEN TRANSMITTER BUTTONS ARE  
PUSHED.  
Check the power connections to the receiver.  
There must be at least 20 VAC at the receiver power  
connections. (If a 24V system).  
Review the code switch and the selector switch  
settings then reprogram the receiver..  
Try a different code switch setting.  
ONE RECEIVER WORKS BUT THE OTHER IS DEAD.  
Relocate the antennas.  
Receivers too close together (cross-talking); move to  
different locations.  
INSTALLER: Leave this manual with your customer upon completion of the installation.  
PRODUCT FEATURES  
Check code switch settings.  
Allstar MVP-831E Commercial Receivers are designed to work with most commercial door operators.  
Programming the receiver to accept the transmitter signal is a matter of pushing the “LEARN” button on the  
receiver body and activating the transmitter. The MVP-831E is connected to the commercial operator in the  
same manner as a 3-button station and provides full open, close, and stop functionality via radio control. The  
receiver is powered from the operator’s 24 VAC transformer. The antenna is removable and may be relocated  
(using coaxial cable, not included) for better RF reception.  
SOME THINGS TO REMEMBER:  
Range is dependent on the installation, type of  
building, type of door and the location of the  
transmitter. When these conditions change so will  
the distance.  
Check the antenna installation.  
Wait one minute for the receiver to “warm-up”.  
Check battery in transmitter.  
RECEIVER CLICKSWHEN ANY TRANSMITTER  
BUTTON IS PUSHED, BUT NOTHING ELSE HAPPENS.  
Check the wire & connections in the STOP circuit.  
Refer to Figure 3.  
Check the OPEN & CLOSE connections.  
The wire gage may be too small for the number of  
wall stations used.  
Any transmitter can interfere with operation. These  
include cell phones, cordless phones, wireless  
systems and CB and mobile transmitters. Other  
sources of interference include computer equipment,  
industrial equipment, electric motors, fluorescent  
lights, etc. The list is endless.  
Do not lengthen or shorten the receiver antenna. It  
is set to an optimal length based on the frequency of  
operation.  
IMPORTANT INSTALLATION NOTES  
TO REDUCE THE RISK OF SEVERE INJURY OR DEATH:  
READ AND FOLLOW ALL INSTALLATION INSTRUCTIONS!  
WARNING  
Check the power to the door operator.  
Check the door operator’s control voltage.  
ALLSTAR MVP-831E RECEIVERS ARE  
INTENDED FOR USE WITH COMMERCIAL  
DOOR OPERATORS ONLY. DO NOT USE FOR  
ANY OTHER PURPOSE. DO NOT MODIFY IN  
ANY MANNER.  
YOUR GARAGE DOOR IS A LARGE MOVING  
OBJECT. THE SPRINGS, PULLEYS, CABLES  
AND MOUNTING HARDWARE UTILIZED TO  
BALANCE ITS OPERATION ARE UNDER  
EXTREME TENSION AT ALL TIMES AND CAN  
CAUSE SERIOUS PERSONAL INJURY, EVEN  
DEATH, IF DISTURBED. ONLY A QUALIFIED  
SERVICE PERSON SHOULD MOVE, LOOSEN  
OR ADJUST DOOR SPRINGS OR HARDWARE.  
If the antenna is blocked or shielded (such as a car  
SHORT DISTANCE OR INTERMITTENT OPERATION.  
Relocate the antenna with a coaxial cable.  
Metal objects too close to receiver, move to a better  
location.  
traveling through  
decrease.  
a
tunnel) the distance will  
Always change the Factory set codes.  
CHECK LOCAL BUILDING AND ELECTRICAL  
CODES FOR MANDATORY INSTALLATION  
AND WIRING REQUIREMENTS.  
Manufacturer’s Limited Warranty  
CONNECT POWER CORDS ONLY TO  
A
IF  
LOCATE CONTROL PUSHBUTTONS WITHIN  
SIGHT OF THE DOOR AND AWAY FROM THE  
MOVING PARTS OF THE DOOR. INSTALL  
ENTRAPMENT WARNING LABEL NEXT TO  
Allstar warrants its radio controls to be free from defect in material and workmanship for a period of one (1) year from  
the date of purchase. To obtain service, contact your dealer.  
PROPERLY GROUNDED OUTLET.  
PERMANENT WIRING IS REQUIRED BY  
CODES, DISCONNECT POWER AT FUSE BOX  
To obtain service under this warranty the buyer must obtain authorization instructions for the return of any goods from  
Allstar before returning the goods. The goods must be returned with complete identification, with copy of proof-of-  
purchase, freight prepaid and in accordance with Allstar’s instructions or they will not be accepted. In no event will  
Allstar be responsible for goods returned without proper authorization or identification.  
O R  
C IR C U IT  
B R E A K E R  
B E F O R E  
THE CONTROL PUSHBUTTON IN  
PROMINENT LOCATION.  
A
ATTEMPTING ANY WIRING CONNECTIONS.  
DO NOT WEAR RINGS, WATCHES OR LOOSE  
CLOTHING WHILE INSTALLING OR  
SERVICING GARAGE DOOR OPENERS.  
WEAR SAFETY GOGGLES OR OTHER  
PROTECTIVE EYEWEAR.  
REMOVE ALL ROPES AND REMOVE OR  
MAKE INOPERATIVE ALL LOCKS  
CONNECTED TO THE GARAGE DOOR.  
Goods returned to Allstar for warranty repair within the warranty period, which upon receipt by Allstar are confirmed to  
be defective and covered by this limited warranty, will be repaired or replaced at Allstar’s sole option, at no cost and  
returned pre-paid. Defective parts will be repaired or replaced with new or factory rebuilt parts at Allstar’s sole option.  
This limited warranty does not cover non-defect damage, damage caused by unreasonable use, damage caused by  
improper installation or care, vandalism or lightning, fire or excessive heat, flood or other acts of God (including, but not  
limited to misuse, abuse or alterations, failure to provide reasonable and necessary maintenance), labor charges for  
dismantling or reinstalling a repaired or replaced unit, or replacement batteries.  
THE IMPORTANT SAFEGUARDS AND  
INSTRUCTIONS IN THIS MANUAL CANNOT  
COVER ALL POSSIBLE CONDITIONS AND  
SITUATIONS. IT MUST BE UNDERSTOOD  
THAT COMMON SENSE AND CAUTION MUST  
BE EXERCISED BY THE PERSON(S)  
INSTALLING, MAINT AIN ING AND  
OPERATING THIS EQUIPMENT.  
AN UNBALANCED DOOR OR ONE THAT  
STICKS OR BINDS MAY CAUSE INJURY OR  
These warranties are in lieu of all other warranties, either expressed or implied. All implied warranties of  
merchantability and/or fitness for a particular purpose are hereby disclaimed and excluded. Under no circumstances  
shall Allstar be liable for consequential, incidental or special damages arising in connection with the use or inability to  
use this product. In no event shall Allstar’s liability for breach of warranty, breach of contract, negligence or strict  
liability exceed the cost of the product covered hereby. No person is authorized to assume for Allstar any other liability  
in connection with the sale of this product.  
DEATH.  
ENSURE DOOR IS PROPERLY  
BALANCED AND ELIMINATE ANY STICKING  
OR BINDING.  
This warranty gives you specific legal rights. You may also have other rights which vary from state to state. Warranty  
effective after March 1, 2004.  
DO NOT USE RADIO CONTROLS ON COMMERCIAL DOOR  
OPERATORS UNLESS PROPER ENTRAPMENT PROTECTION  
DEVICES ARE INSTALLED. CONSULT THE MANUFACTURER OF  
YOUR OPERATOR FOR MORE DETAILS.  
For Information:  
Phone 610-873-6900  
World Wide Web: [email protected]  
WARNING  
DOC. 112049 REV A  
DOC. 112049 REV A  
 
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