IBM 22P6969 User Manual

ꢀꢁꢂ  
24X/10X/40X Max  
CD-RW Drive  
User’s Guide  
OPTIONS  
by IBM  
Safety: Read first  
Before installing this product, read the Safety Information.  
Antes de instalar este produto, leia as Informações de Segurança.  
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.  
Læs sikkerhedsforskrifterne, før du installerer dette produkt.  
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety  
Information.  
Avant dinstaller ce produit, lisez les consignes de sécurité.  
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.  
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.  
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.  
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette  
produktet.  
© Copyright IBM Corp. 2001  
iii  
 
Antes de instalar este produto, leia as Informações sobre Segurança.  
Pred inštaláciou tohto zariadenia si pečítaje Bezpečnostné predpisy.  
Antes de instalar este producto lea la información de seguridad.  
Läs säkerhetsinformationen innan du installerar den här produkten.  
iv 24X/10X/40X Max CD-RW Drive: Users Guide  
vi 24X/10X/40X Max CD-RW Drive: Users Guide  
About this book  
This manual contains instructions for installing, configuring, and  
troubleshooting the IBM® 24X/10X/40 X Max CD-RW Drive. The manual is  
divided into the following sections:  
Installation and user’s guide  
This guide contains the product description and installation instructions in the  
following languages:  
v English  
v French  
v Spanish  
v Italian  
v Brazilian Portuguese  
v Traditional Chinese  
v Japanese  
Appendixes  
The appendixes contain device-driver special configuration settings and help  
and service information. They also contain the product warranties and notices.  
Note: The illustrations in this manual might be slightly different from your  
hardware.  
Registering your option  
Thank you for purchasing OPTIONS by IBM. Please take a few moments to  
register your product and provide us with information that will help IBM to  
better serve you in the future. Your feedback is valuable to us in developing  
products and services that are important to you, as well as in developing better  
ways to communicate with you. Register your option on the IBM Web site at  
IBM will send you information and updates on your registered product unless  
you indicate on the Web site questionnaire that you do not want to receive  
further information.  
© Copyright IBM Corp. 2001  
vii  
 
viii 24X/10X/40X Max CD-RW Drive: Users Guide  
Installation and users guide  
This section provides the product description, installation instructions, and  
instructions for using and maintaining the IBM 24X/10X/40X Max  
CD-ReWritable (CD-RW) drive.  
Introduction  
This section describes this option and the software that comes with it. This  
section also contains some information you will need before you install the  
option.  
Product description  
The IBM 24X/10X/40X Max CD-RW drive can write and read CD-RW and  
CD-Recordable (CD-R) discs, and can read mass-produced stamped CDs. CDs  
created with this drive are compatible with Multi-Read (MR) CD-ROM and  
DVD-ROM drives that can read CD-RW discs and other media, and with older  
non-MR CD-ROM drives that can read only CD-R and CD-ROM discs.  
The drive can write to a CD-R disc at up to 24 times the standard CD-ROM  
speed, recording data at up to 3600 KB1 per second. At this rate, the drive can  
record an 80-minute CD-R disc in four minutes. The drive writes to CD-RW  
and CD-R discs at different speeds. The drive can write to a high speed  
CD-RW disc at up to ten times the standard CD-ROM speed, recording data at  
up to 1500 KB per second. At this rate, the drive can record an 80-minute  
CD-RW disc in about eight minutes. The drive can also read data at up to 40  
times the standard CD-ROM speed, or 6000 KB per second.  
This drive incorporates Mount Rainier technology. Mount Rainier is an open  
industry standard created to make CD-RW easier to use. Benefits include  
background formatting and physical defect management by the drive. For  
The CD-RW drive can be installed only in a computer that uses the integrated  
drive electronics (IDE) or the enhanced IDE (EIDE) architecture.  
In addition to this manual, the option kit includes:  
v CD-RW drive  
v One audio cable  
v Four mounting screws  
v One IDE cable  
1. KB equals approximately 1024 bytes when referring to data transfer speeds.  
© Copyright IBM Corp. 2001  
1-1  
 
v User’s Guide and Software CD  
v Laser Safety Guide  
Contact your place of purchase if an item is missing or damaged. Be sure to  
retain your proof of purchase. It might be required to receive warranty service.  
warranty information.  
Software description  
The User’s Guide and Software CD contains the following software:  
v IBM RecordNow: With RecordNow, you can record your own CDs in a  
variety of ways. You can use the CD copier function to make backup copies  
of your CDs, or you can make data CDs from files on your hard disk drive.  
You can also create audio CDs from MP3 files or from other audio CDs.  
v IBM Drive Letter Access (DLA): You can use DLA to access your CD-RW  
drive using a drive letter. You can copy files to recordable media using the  
windows command line or by using the drag-and-drop method.  
Before you begin  
Read the following information before you start your installation. You must  
complete the following steps to install the drive:  
1. Determine which IDE port to use and the corresponding configuration  
setting.  
2. Place or change the configuration jumper on the drive (you might need to  
make changes to the configuration jumpers of other devices).  
3. Install the drive in a drive bay.  
4. Configure the system.  
5. Install software.  
If you do not understand these procedures or are unsure about your ability to  
perform all the procedures described, contact a qualified computer technician  
to install the CD-RW drive for you.  
System requirements  
Before you begin installing the drive, be sure your computer meets the  
following system requirements.  
v Minimum microprocessor: Intel® Pentium® processor (or the equivalent)  
v Minimum RAM: 32 MB2  
v Available IDE connection  
2. When referring to memory storage capacity, MB means approximately 1 000 000 bytes; total  
user-accessible capacity may vary depending on operating environment.  
1-2 24X/10X/40X Max CD-RW Drive: Users Guide  
 
v Available internal power connection  
v Available 5.25-in. drive bay  
v One of the following operating systems:  
Microsoft® Windows® NT Workstation 4.0  
Windows 98 or Windows Millennium Edition (Me)  
Microsoft Windows 2000 Professional  
Microsoft Windows XP  
You might need a flathead or Phillips screwdriver to complete the installation.  
You might also need to refer to the documentation that comes with your  
computer. Be sure to have this documentation available.  
Handling Instructions  
To protect your CD-RW drive during installation, observe the following  
precautions:  
v Handle the drive with care. Dropping or jarring the drive can damage the  
components inside the drive housing.  
v Keep the CD-RW drive in its antistatic bag until you are ready to install the  
drive in your computer. Limit your movement. Movement can cause static  
electricity buildup.  
v Do not force insertion of the power cable. Doing so might damage the  
connector or the drive.  
Product views  
The following sections illustrate the front and back views of the CD-RW drive.  
Front view of the drive  
Refer to the following illustration to identify parts that might be referred to in  
the installation instructions.  
ReWriteable  
ꢀ1ꢁBusy indicator: This light comes on when the drive reads from, writes to,  
or plays a CD.  
ꢀ2ꢁCD tray: Use this tray to load and unload a CD.  
ꢀ3ꢁManual-eject hole: This hole provides access to the eject mechanism to  
remove a CD from the drive when normal ejection procedures do not work.  
Installation and users guide 1-3  
 
ꢀ4ꢁEject/Load button: When pushed, this button opens or closes the CD tray.  
Back view of the drive  
Refer to the following illustration to identify parts that might be referred to in  
the installation instructions.  
ꢀ1ꢁReserved  
ꢀ2ꢁAudio-out connector: Use this connector to attach the CD-RW drive to a  
sound adapter.  
ꢀ3ꢁConfiguration pins: These pins are used to set the drive configuration.  
ꢀ4ꢁIDE connector: Use this connector to attach the CD-RW drive to the IDE  
cable.  
ꢀ5ꢁDC-power connector: Use this connector to attach the CD-RW drive to the  
computer power supply cable.  
1-4 24X/10X/40X Max CD-RW Drive: Users Guide  
 
Installing the Drive  
To install the drive into your computer, do the following:  
Step 1. Opening the computer  
To open your computer, do the following:  
1. Turn off the computer and all attached devices.  
2. Unplug the power cords for the computer and all attached devices.  
3. Remove the cover from the computer. See the documentation for your  
computer for instructions on removing the cover.  
Step 2. Unpacking the drive  
To unpack the drive, do the following:  
1. In order to discharge any accumulated static electricity, touch an unpainted  
metal surface for at least two seconds. Take the bag that the drive is packed  
in and touch the bag to an unpainted metal surface for at least two  
seconds.  
2. Remove the drive from the bag.  
If you must put the drive down, place the antistatic bag on a flat padded  
surface, and place the drive on the bag with the component side facing up.  
Step 3. Selecting an IDE port  
Newer computers typically have two IDE ports. If your computer has two IDE  
ports, use the secondary IDE port to connect the CD-RW drive. Typically the  
secondary IDE port is adjacent to the primary IDE port that connects to your  
hard disk drive. The IDE port you select and the cable position you select  
determine which configuration jumper setting you use for the drive. See Step  
4. Setting the configuration jumperon page 1-6 for instructions on setting the  
configuration jumper.  
v If you have two IDE ports, connect the CD-RW drive to the secondary IDE  
port with the IDE cable that comes with your drive. If the CD-RW drive is  
the only device on the secondary IDE port, you will use the master  
configuration setting. If there is another device on the secondary port in  
addition to the CD-RW drive, you will use the slave configuration setting.  
v If you must attach the CD-RW drive to the same IDE port as a faster device,  
such as a hard disk drive, use the slave setting for the CD-RW drive and the  
master setting for the faster device. In some instances, the hard disk drive  
might require a master-with-slave-present setting when another device on  
the same cable is configured as a slave. For further information on setting  
configuration jumpers on other devices, see the documentation that came  
with your computer or with the device in question.  
Installation and users guide 1-5  
 
v Some non-IBM computers support the cable-select setting, where the  
position of the device on the cable determines whether a device is master or  
slave. See the documentation that comes with your computer to determine if  
your computer supports this setting.  
Step 4. Setting the configuration jumper  
The following illustration shows the master ꢀ1ꢁ setting, the slave ꢀ2ꢁ setting,  
and the cable-select ꢀ3ꢁsetting. Configure the CD-RW drive by placing a  
jumper over one pair of pins corresponding to the setting you chose in Step 3.  
v If you are configuring the drive as master, set the jumper to the master ꢀ1ꢁ  
device setting. (This is how the drive is set when it is shipped.) If there is a  
second device on the IDE port, check that the device is configured as slave.  
v If you are configuring the drive as slave, set the jumper to the slave  
ꢀ2ꢁdevice setting. Check that the other device on the IDE port is configured  
as master (or master-with-slave-present).  
v If you are configuring the drive as cable-select, set the jumper to the  
cable-select ꢀ3ꢁ device setting. If there is another device on the IDE port,  
check that the device is also configured for cable-select.  
Step 5. Mounting the drive in the bay  
Attention: Be sure to use the mounting screws in the option package when  
you are driving screws directly into the drive. Using screws that are too long  
might damage the drive.  
You can mount the CD-RW drive in the computer either horizontally or  
vertically. If you mount the drive vertically, you must secure any CDs you  
place into the drive before you close the drive tray, or the CD-RW drive will  
not be able to read the CD properly. For further instructions on securing your  
CDs in a vertically mounted drive, see Loading a CDon page 1-11.  
1. Slide the drive into the bay. Your computer might have specific required  
procedures for installing storage devices. Refer to the documentation that  
came with your computer for further instructions.  
2. Align the drive-bay screw holes with the threaded holes in the drive  
housing or mounting bracket. Be sure to use the mounting screws provided  
1-6 24X/10X/40X Max CD-RW Drive: Users Guide  
 
with this drive. Using the wrong size screws might damage the drive.  
Thread the screws in loosely to check their position. Usually two screws are  
used on each side.  
3. Check to ensure that the alignment is correct, and then tighten the screws  
to secure the drive. Do not overtighten.  
Step 6. Attaching the cables to the drive  
Connect the cables to the CD-RW drive as follows:  
1. If you want to connect the CD-RW drive to your sound adapter or to the  
sound function on your system board, locate the included audio cables and  
determine which cable best fits the CD audio-in port on your sound  
adapter. Connect one end of the selected audio cable to the CD-RW drive  
audio-out connector ꢀ1ꢁ, and the other end of the cable to your sound  
adapter CD audio-in port. Save the other cable in case you use a different  
sound adapter in the future.  
2. Attach a 40-pin IDE-cable connector ꢀ2ꢁ to the IDE connector on the drive.  
Align the cable so that the color-coded edge is closest to the power cable  
connector ꢀ3ꢁ. Use the IDE cable provided with this option if there is no  
cable attached to the IDE port or if there is only one device connector on  
the IDE cable. If you use the included IDE cable, attach one end of the  
cable to your system board IDE port or to your IDE adapter, and the other  
end of the IDE cable to the CD-RW drive.  
3. Locate one of the available power cables attached to your computer power  
source. Attach the four-pin power cable ꢀ3ꢁ to the CD-RW drive dc power  
connector.  
Note: Some computers have a smaller connector that is incompatible with the  
included audio cable. If your computer has this kind of connector, you  
must purchase a new audio cable.  
Installation and users guide 1-7  
Step 7. Completing the hardware installation  
To complete the hardware installation, do the following:  
1. Be sure that the drive is securely mounted and the connectors are firmly  
attached.  
2. Be sure the cables do not interfere with the computer cover and do not  
block any fan blade or air-flow paths.  
3. Reinstall the computer cover.  
4. Reconnect all devices and check any devices that might have become  
disconnected, such as the keyboard, mouse, and monitor.  
5. Connect all power cords to electrical outlets.  
Step 8. Updating your computer configuration  
After you have completed the hardware installation, restart your computer.  
Usually, the configuration-setup information screen is displayed when you turn  
on your computer. If you do not see this screen, check your computer  
documentation for information about accessing the configuration or setup  
utility program.  
To see the configuration information for most IBM computers, press F1 during  
startup when the IBM graphic displays in the upper right corner of the screen.  
When you have finished reviewing the information, save the changes and exit.  
Step 9. Installing the CD-RW software  
The Users Guide and Software CD contains two software applications for use  
with the CD writing functions of your CD-RW drive:  
v IBM RecordNow  
v IBM Drive Letter Access (DLA)  
For more information on these applications, see Software descriptionon  
To install these applications, do the following:  
1. Insert the Users Guide and Software CD into your CD-RW drive.  
2. If the CD starts automatically, follow the on-screen instructions. If it does  
not start automatically, do the following:  
a. Open Windows Explorer.  
b. Double-click the icon for your CD-RW drive.  
c. Double-click START.HTM.  
3. Select your language.  
4. Select the application you want to install.  
5. Follow the on-screen instructions.  
1-8 24X/10X/40X Max CD-RW Drive: Users Guide  
Using CD-R and CD-RW discs  
The CD-RW can write to both CD-R and CD-RW discs. CD-RW discs can be  
erased and reused many times, while CD-R discs can be written to only once.  
Notes:  
1. CD-R discs are playable on audio CD players. CD-RW discs are playable  
only on some audio CD players.  
2. CD-R media is rated by write-speed. For 24x write mode, 24x media is  
required. For best results, limit write-speed to the media speed rating. The  
Record Now Software included in the option kit will allow you to limit the  
maximum recording speed. Tor more information go to Limiting recording  
3. CD-RW media is also rated by write-speed. The IBM 24X/10X/40X Max  
drive supports writing only CD-RW discs rated at 4x or higher. The  
maximum write speed will be printed on the media packaging or media  
disc.  
4. The following table shows the compatibility matrix for high and low speed  
media:  
Media Rating  
Write  
No rating, 2x  
Not supported  
Multispeed, 1x2x4x, 4x, 1x-4x  
High Speed, 4x-10x, 4x-12x  
Yes  
Yes  
Using the drive  
This section provides information on how to handle and care for CDs and your  
CD-RW drive, and how to load CDs into your CD-RW drive.  
Installation and users guide 1-9  
Handling and caring for a CD  
CDs are high-density media that must be handled with care and kept clean to  
ensure that they remain readable. These precautions will help to prolong the  
life of your CDs.  
Attention: Wiping a CD using a circular motion might cause loss of data.  
v Handle the CD by the edges or by the center hole. Do not touch the surface  
of the CD.  
v To remove dust or fingerprints, wipe the CD from the center to the edge  
with a soft, lint-free cloth.  
v Do not write on the surface.  
v Do not place the CD in direct sunlight.  
v Do not use commercial cleaners to clean the CD.  
v Do not bend the CD.  
Caring for the CD-RW drive  
To protect your CD-RW drive during operation, observe the following  
precautions:  
v Remove any CD in the drive before moving the drive.  
v Do not insert foreign objects into the drive.  
v Do not remove the drive cover or attempt to service the drive.  
v Do not operate the drive under any of the following conditions:  
High temperature, high humidity, or direct sunlight  
Excessive vibration, sudden shock, or inclined surface  
Excessive dust  
1-10 24X/10X/40X Max CD-RW Drive: Users Guide  
 
Loading a CD  
To load a CD into a horizontally mounted CD-RW drive, do the following:  
1. Press the Eject/Load button. The tray slides out of the drive.  
2. Insert the CD into the loading tray.  
3. Close the loading tray by pressing the Eject/Load button, or by gently  
pushing the tray in.  
Attention: Do not force the tray to open; do not insert objects into the CD  
tray. If your tray does not open when you press the Eject/Load button, see  
To load a CD into a vertically mounted CD-RW drive, do the following:  
Latch  
1. Press the Eject/Load button.  
Installation and users guide 1-11  
 
2. Insert the CD into the tray, and the spring-loaded movable tab will hold on  
the disc in place.  
3. Close the loading tray by pressing the Eject/Load button, or by gently  
pushing the tray in.  
Ejecting a CD manually  
If you press the Eject/Load button and the tray does not slide out, turn off the  
computer. Straighten a large paper clip to form a tool, as shown in the  
illustration. The straightened end must extend at least 45 mm (1.8 in.). Insert  
the extended end into the manual-eject hole on the front of the drive (see  
Front view of the driveon page 1-3). Push the paper clip into the hole until  
the tray opens. Gently pull out the tray until you can remove the CD.  
45 mm  
1.8 in  
Using IBM Drive Letter Access (DLA)  
IBM Drive Letter Access (DLA) is included on the Users Guide and Software CD  
so you can write data to CD-RW and CD-R media.  
Note: CD-RW media can be written to many times; CD-R media can only be  
written to once.  
CD-RW discs can be formatted two ways. The first way is normal UDF, and  
the second way is UDF with Mount Rainier extensions. Mount Rainier  
extensions allow the disc to be formatted in the background while data is  
being written to it. While this is more convenient, Mount Rainier written discs  
cannot be read in other computers without a UDF reader.  
To format a blank CD-R or CD-RW, do the following:  
1. Insert a blank disc into your CD-RW drive.  
2. Open My Computer.  
3. Right-Click on the Drive icon and select Format.  
To write to CD-R media, do the following:  
1. Insert a CD-R disc into your CD-RW drive. The disc will be mounted for  
write access.  
2. Drag and drop files to the CD-RW/CD-R drive letter icon, or use move the  
files through Windows Explorer.  
1-12 24X/10X/40X Max CD-RW Drive: Users Guide  
 
To make CD-RW or CD-R media compatible in other computers, do the  
following:  
1. Right-click on the drive letter in My Computer.  
2. Click Make Compatible.  
Limiting recording speed  
To limit the recording speed to meed lower speed media, do the following:  
1. Right-click on the drive letter in My Computer.  
2. Select Properties.  
3. In the record-speed pull-down menu, select the appropriate speed.  
Installing the UDF Reader software for Windows 98,  
Windows ME, Windows NT 4.0, Windows 2000, and Windows  
XP.  
The UDF Reader software is provided to read DLA-written discs on PCs that  
do not have DLA installed. When you install DLA into your system, a copy of  
the UDF Reader installer is copied to your system as well. You can install the  
UDF Reader on other PCs to read your own UDF created discs. The location of  
the UDF reader installer varies depending on your operating system and  
language selection. To install the UDF Reader, follow these steps:  
1. Insert the Users Guide and Software CD into the computer where you want  
to read your UDF CD.  
2. Close the Users Guide window if the CD automatically plays.  
3. Open My Computer.  
4. Right-click on the CD drive letter, and select Explore.  
5. Navigate the directory tree into the UDFREADR directory.  
6. Navigate the directory tree into your language subdirectory.  
7. Double-click Setup.  
Refer to the following table for the language subdirectories:  
English  
ENG  
FRA  
DEU  
ITA  
French  
German  
Italian  
Spanish  
ESM  
CHT  
CHS  
JPN  
Traditional Chinese  
Simplified Chinese  
Japanese  
Installation and users guide 1-13  
 
Note: The UDF Reader is not required on any computer that has DLA  
installed. It is only used on computers that share media with computers  
that write with DLA.  
Note: Mount Rainier-formatted media cannot be read in any computer without  
DLA or the UDF reader installed.  
Using the RecordNow software  
RecordNow allows you to record Audio CDs, Data CDs, and copy existing  
CDs. Detailed information about using RecordNow is included in the  
RecordNow help. You can access RecordNow help by pressing F1 inside the  
RecordNow menu.  
To start RecordNow in Windows 98, Windows Me, and Windows 2000, select  
Start->Programs-> IBM RecordNow.  
To start RecordNow in Windows XP, select Start->All Programs->RecordNow.  
Once RecordNow is started, select one of the following three processes:  
v Make an exact copy: Select this to back up your own CDs, or make copies of  
CDs you have previously created. After you select this option, RecordNow  
will prompt you to insert your disc to be copied, and then will prompt you  
when to insert a blank disc.  
v Make a music disk: Select this option to create an audio CD. The second  
screen will ask if you want to make an audio CD from MP3 and Wave files  
on your hard disk, or from other audio CDs. There is also a selection to  
make a disc for an MP3 player, which is a specially formatted data disc that  
can be played in stand-alone MP3 players.  
v Make a data disc: Select this option to create a disc containing data files  
from your hard disk. RecordNow will prompt you to insert a blank disc  
first. Then a screen will appear that will enable you to drag-and-drop files,  
or browse to find files on your hard disk.  
Note: To limit the recording speed in RecordNow select Options, and in the  
Advanced tab window pick the speed of your choice from the drop  
down box entitled, Limit the Maximum recorder speed.  
1-14 24X/10X/40X Max CD-RW Drive: Users Guide  
 
Appendix A. Product specifications  
This appendix includes the following information:  
v Physical specifications  
v Power requirements  
v Environmental requirements  
v Drive write/read speeds  
v Drive performance  
v Format capabilities  
Physical specifications  
The physical specifications3 of the 24X/10X/40X Max CD-RW drive are listed  
in the following table.  
Physical specifications:  
Height  
Width  
Length  
Weight  
42 mm (1.7 in.)  
149 mm (5.9 in.)  
192 mm (7.6 in.)  
1.2 kg (2.6 lb.)  
Power requirements  
The following table lists the power specifications by voltage level for the  
24X/10X/40X Max CD-RW drive. The power specifications are measured at the  
drive power connector and are nominal values.  
Power specifications:  
At Voltage  
+12 V dc  
+5 V dc  
1.1 A  
Operational current rating is 1.5 A  
3. Product-description data represents IBMs design objectives and is provided for comparative  
purposes; actual results might vary, based on a variety of factors. This product data does not  
constitute a warranty. Data is subject to change without notice.  
© Copyright IBM Corp. 2001  
A-1  
 
The following table lists the environmental specifications for the CD-RW drive.  
You can mount the drive vertically or horizontally.  
Environmental requirements  
Environmental Requirements:  
Specification  
Operational  
Nonoperational  
Temperature  
+5° C to +45° C  
-40° C to +60° C  
(noncondensing)  
(+41° F to +113° F)  
(-40° F to + 140° F)  
Relative humidity  
(noncondensing)  
8% to 80%  
5% to 90%  
Write/Read speeds  
The following table lists the write/read speeds for the CD-RW drive.  
Drive Write/Read Speeds:  
Function  
Supported Speed  
17-40x (CAV)  
Read (CD-ROM/CD-R disc)  
Read (CD-RW/Audio disc)  
Write (CD-R disc)  
14-32x (CAV)  
4x, 8x, 12x, 16x (CLV), 16-20-24x  
(Zoned CLV)  
Write (CD-RW disc)  
4x, 10x  
Media Speed Compatibility  
The following table lists the media speed compatibility for the CD-RW drive.  
Function  
CD-R Media  
Compatibility  
CD-RW Media  
Compatibility  
Reads  
Writes  
ALL  
ALL  
4x, 8x, 12x, 16x, 24x  
Multispeed (1x2x4x, 4x,  
1x-4x)  
High Speed  
Note: Media or drive speed must support the listed write speed of the media.  
Drive-performance specifications  
The following table lists the performance specifications of the CD-RW drive.  
A-2 24X/10X/40X Max CD-RW Drive: Users Guide  
Drive performance:  
Feature  
Specification  
Burst data transfer rate  
16.7 MB (1 MB is approximately 1 000  
000 bytes of data) per second (ATA PIO  
Mode 4) 16.7 MB per second (ATA  
multi-word DMA Mode 2), 33.3 MB per  
second (Ultra DMA Mode 2)  
Average access time (including latency)  
Cache memory (Read/Write)  
Disc diameter  
80 ms (17-40x, CAV)  
2 MB  
12 cm (4.7 in.) (8cm [3 in.] read-only)  
8560 rpm  
Rotational speed (CD-ROM/CD-R)  
Mean time between failures (MTBF)  
Buffer underrun protection  
100 000 POH (duty 10%)  
Burn-Proof™  
The following table summarizes the CD format capabilities of the RecordNow  
program. Refer to the Veritas software online users guide for the most recent  
information on CD format capabilities.  
Format  
Copy capability  
Create  
capability  
CD-DA (Red Book)  
CD+G  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
No  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
No  
Yes  
Yes  
No  
No  
No  
No  
Yes  
Yes  
Yes  
No  
No  
No  
No  
No  
Yes  
No  
CD TEXT  
CD-ROM (Yellow Book)  
CD-ROM XA (Mode 2)  
CD-l (Green Book)  
CD-l Bridge  
Video CD (White Book)  
CD-R (Orange Book P II)  
CD-RW (Orange Book P III)  
Multisession CD  
CD Extra (Blue Book)  
Photo CD  
Mixed-Mode CD  
Bootable CD  
Disc at Once  
Track at Once  
Session at Once  
Appendix A. Product specifications A-3  
The CD-RW drive uses the following methods to write files to CDs:  
v Disc at Once: The drive writes to the entire disc in a single pass; data  
cannot be added at a later time.  
v Track at Once: The drive copies one track at a time to the disc.  
v Multisession: The drive writes several sessions to a disc; each session has at  
least one track.  
Listed below are descriptions of different CD formats that appear in the table.  
CD-Digital Audio: This format records audio CDs that can be played on audio  
CD players.  
CD Extra: This format records audio and data in a multisession format.  
CD TEXT: This format records audio CDs with the album names and song  
titles encoded.  
CD-ROM (Mode 1): This format is used for most CD-ROM applications.  
CD-ROM XA (Mode 2 Form 1 and Mode 2 Form 2) or CD-ROM Extended  
Architecture: This standard was created for playback of multimedia content.  
CD-I (Mode 2 Form 1 and Mode 2 Form 2) and CD-I Ready4: This format is  
used for home entertainment systems.  
CD-I Bridge: This format records a combination of Kodak Photo CDs and  
Video CDs that can be played on TV set-top players and personal computers.  
Photo CD (single and multisession): This format records CDs that are  
playable on TV set-top video CD players and most DVD systems.  
4. The CD-RW drive does not have the necessary audio circuitry and decoding functions for CD-I  
playback, but it can be read from and write to CDs in this format.  
A-4 24X/10X/40X Max CD-RW Drive: Users Guide  
Appendix B. Problem solving  
Computer problems can be caused by hardware, software, or user error. You  
might be able to use the information in this section to solve problems yourself,  
or gather helpful information you can pass on to a service technician.  
Review the following list for any problem descriptions that might fit your  
situation.  
Troubleshooting  
Your computer or CD-RW drive does not operate correctly or  
the busy indicator light does not come on.  
Take the following actions:  
1. Check that the CD is loaded with the label side up.  
2. Check that all devices are correctly connected to the computer and the  
electrical outlet. If all devices are correctly connected and you are still  
experiencing problems, go to step 3.  
3. Turn off the computer, unplug the cables from the electrical outlets for your  
computer and all attached devices, and remove the computer cover.  
4. Check that all power and IDE cables are securely attached. Disconnect the  
IDE cable and check for bent or misaligned pins. If you do not find any  
problems, reconnect the interface cable. Replace the computer cover, and  
reattach all cables and power cords. Turn on the computer, restart the  
system, and then attempt to open the CD tray by pressing the Eject/Load  
button. If the tray fails to open and the busy indicator light does not come  
on, turn off the computer and try using another 4-pin dc power cable.  
5. Check that the color-coded edge on the IDE cable aligns with pin 1 on the  
IDE port and is closest to the power cable on the 24X/10X/40X Max  
6. Check that the IDE cable is connected to the proper IDE port connection.  
7. Check the CD-RW drive and any other device on the IDE cable for the  
proper master/slave jumper settings. See Step 4. Setting the configuration  
jumperon page 1-6 for more information.  
8. If the middle connector on the IDE cable is attached to the IDE port on the  
system board, remove the connector and reattach the cable. If there is only  
one device on the IDE port, attach the connector at one end of the cable to  
the IDE port and the connector at the other end to the device, leaving the  
middle connector (if there is one) open. If there are two devices on the IDE  
port, attach the connector at one end of the cable to the IDE port. If there is  
© Copyright IBM Corp. 2001  
B-1  
 
a hard disk drive, attach it to the connector at the other end of the cable  
and attach the CD-RW drive to the middle connector.  
You cannot format a CD-RW disc  
Take the following actions:  
1. Verify that your system has the latest level IDE controller device driver. See  
the documentation for your computer or IDE controller to determine which  
device driver file to look for.  
2. Verify that you have the correct speed media for your write speed. Low  
speed (less than 4x) media cannot be formatted by this CD-RW drive.  
You cannot create a multi-session disc.  
Be sure that there is enough space left on the media for another session.  
Writing a session requires about 15 MB in addition to the data that is recorded.  
You cannot successfully write to a CD-R or CD-RW disc.  
Take the following action:  
1. Verify that the process is not being interrupted by a screen saver, an  
antivirus program, an Internet or e-mail program, or other software.  
Disable the functions that might interrupt the write operation.  
2. Verify that your computer has the minimum processor listed in the system  
requirements for this option. See System requirementson page 1-2 for  
more information.  
3. Verify that the hard disk drive has been defragmented.  
4. Replace the disc if it is damaged or scratched.  
5. Verify that the write-speed is correct for this disc.  
You cannot eject a CD.  
Take the following actions after ensuring that the drive is not in the process of  
writing:  
1. Close all applications.  
2. Eject the CD with the software application. Double-click My Computer.  
Click the CDR/RW icon. Click Eject.  
3. Use the Eject/Load button.  
4. Turn off the computer. Wait 45 seconds; then turn on the computer and try  
using the Eject/Load button again.  
5. If other methods do not work, use the manual-eject hole, using instructions  
You cannot read from the CD after successfully writing to it.  
Take the following actions:  
B-2 24X/10X/40X Max CD-RW Drive: Users Guide  
1. If you can read the CD in another CD player or you can see previous  
sessions, the directory information might be damaged on the volume,  
making it unreadable. Check the Veritas software online users guide for  
more troubleshooting ideas.  
2. You might have a damaged CD-R or CD-RW disc. Try a new CD-R disc or  
CD-RW disc, or another brand of disc.  
3. If you can read from a CD-RW disc in the CD-RW drive, but not in another  
optical drive, be sure that a UDF Reader program is installed on the  
computer that contains the other optical drive. For more information on the  
4. Verify that you are not attempting to write the disc under extreme  
environmental conditions such as the following:  
v low temperature: 5° C (41° F) or below  
v high temperature: 45° C (113 °F) or above  
v excessive shock: >0.5 G  
v excessive vibration: >0.1 G  
5. Make sure the CD-R session is closed. See Using the RecordNow  
softwareon page 1-14 for help. A non-closed audio disc cannot be played  
in your car or home CD player.  
You cannot access the CD-RW drive, or the drive icon does  
not display (Windows XP or Windows 98)  
If the CD-RW drive has been properly installed, there will be an icon for the  
drive in the My Computer window. If you double-click the My Computer icon  
and there is no drive icon present in the displayed window, check to see that  
the drive has been properly installed, and that the configuration jumper has  
been correctly set. For more information, see Step 4. Setting the configuration  
jumperon page 1-6. Next, restart your computer. If a drive icon is still not  
found, continue with the following steps.  
1. Click Start Settings Control Panel.  
2. Click System.  
3. Click the Device Manager tab.  
4. Double-click View Devices by Type.  
a. Click Hard Disk Controllers on the Device Manager list. Ensure that  
there are no conflicts with the controller. Ensure that the device status  
indicates that the controller is working properly.  
b. Select CD-RW from the Device Manager list. Verify that there is a  
CD-RW device and that no conflicts exist. The device status will  
indicate that the device is working properly.  
5. Click OK.  
Appendix B. Problem solving B-3  
6. Restart the computer.  
If the device icon is still not present, check cable connections, device jumper  
settings, and resolve any existing conflicts.  
The CD cannot be read.  
Take the following actions:  
1. The CD might be dirty; clean it as described in Handling and caring for a  
2. The CD might be defective; try another CD.  
3. The CD is not ISO-9660- or High Sierra Group-compatible. Check with your  
place of purchase.  
There is no sound from the CD.  
Take the following actions:  
1. Check that you are using an audio CD and not a data CD.  
2. Adjust the sound-adapter volume control. See the documentation that  
comes with your sound adapter and audio-CD player program.  
3. Turn off the computer, unplug the cables from the electrical outlets for your  
computer and all attached devices, and remove the computer cover. Check  
that the audio-signal cable connects the 24X/10X/40X Max CD-RW drive to  
the sound adapter.  
The connectors on the audio cables provided do not fit the  
connector on your audio adapter.  
Some audio adapters might require a special cable. See the documentation that  
comes with your sound adapter.  
You might have to purchase a separate audio cable for the 24X/10X/40X Max  
CD-RW drive. The audio-out connector on the 24X/10X/40X Max CD-RW  
drive requires a MPC-2 compliant Molex 70553 or equivalent connector. (To  
locate the drive audio connector, see Back view of the driveon page 1-4.) If  
you are using an IBM computer or IBM sound adapter, see Service and  
supporton page D-1 for assistance.  
You receive buffer underrunerror messages when copying  
CDs or making data CDs.  
Take the following actions:  
v If the file source is a network or removable device, copy the files to the local  
hard disk first.  
v If using CD copier, select Advanced and check the Copy to Hard Disk  
option.  
B-4 24X/10X/40X Max CD-RW Drive: Users Guide  
v If using RecordNow, select Options->Advanced, and make sure that  
Burn-Proof is checked.  
v Try reducing the write speed to 8x, 6x, or 4x  
v Make sure the source and target drives are being operated in DMA mode.  
page C-1 for more information.  
Appendix B. Problem solving B-5  
B-6 24X/10X/40X Max CD-RW Drive: Users Guide  
Appendix C. Customizing the device-driver  
configuration settings  
Windows XP, Windows 98, and Window Me have two device-driver  
configuration parameters: Auto Insert Notify and DMA.  
The Auto Insert Notify parameter enables the computer to start audio CD  
software as soon as a CD is inserted into the CD-RW drive.  
The DMA parameter improves computer performance by having the computer  
DMA controller handle data transfers from the CD to memory, freeing the  
computer microprocessor to perform more important tasks. For example,  
activating DMA might make movies and games run more smoothly because  
the microprocessor is allocating more processing time to video.  
Changing the Auto Insert Notify and DMA parameters for  
Windows XP, Windows 98, and Windows Me  
To change the Audio Insert Notify and DMA parameter settings in Windows  
XP, Windows 98, and Windows Me, do the following:  
1. Click Start Settings Control Panel.  
2. Double-click System.  
3. Click the Device Manager tab.  
4. Double-click CD-ROM.  
5. Select the device driver for the IBM 24X/10X/40X Max CD-RW Drive.  
6. Click Properties.  
7. Click the Settings tab.  
8. Click to select or to clear the Auto Insert Notification check box and the  
DMA check box, depending on which parameters you want to enable or  
disable.  
9. Click OK.  
Changing the DMA parameter setting from the Windows XP  
desktop  
To change the DMA parameter setting from the Windows XP desktop do the  
following:  
1. Click Start->Control Panel.  
2. Double-click System.  
3. Click the Hardware tab.  
4. Click Device Manager.  
5. Click on the IDE ATA/ATAPI controller to expand the tree.  
© Copyright IBM Corp. 2001  
C-1  
 
6. Click the device that corresponds to the controller where your CD-ROM  
Drive is located (Primary IDE or Secondary IDE).  
7. Click the Advanced Settings tab.  
8. Select the Transfer Mode pull-down and select DMA if it is available.  
9. Click OK.  
10. Click Close to close the System Properties window. A message is  
displayed informing you that the system settings have changed.  
11. Click OK to restart your computer.  
Enabling DMA for Windows 2000 Professional  
To change the parameter setting for Windows 2000, do the following:  
1. Click Start Settings Control Panel.  
2. Double-click System.  
3. Click the Hardware tab.  
4. Click Device Manager.  
5. Click the IDE ATA/ATAPI controller to expand the tree.  
6. Click the device that corresponds to the controller where your CD-RW  
Drive is located (Primary IDE or Secondary IDE).  
7. Click the Advanced Settings tab.  
8. Click Transfer Mode, and select DMA if it is available.  
9. Click OK.  
10. Click Close to close the System Properties window. A message is  
displayed informing you that the system settings have changed.  
11. Click OK to restart your computer.  
Enabling DMA for Windows NT 4.0  
Enabling DMA for Windows NT 4.0 requires a DMA bus master IDE controller  
driver. This might have been preinstalled, or you might have to install it. To  
determine whether the device driver is installed, do the following:  
1. Log on as an Administrator.  
2. Click Start Settings Control Panel.  
3. Double-click Devices.  
4. Select the ATAPI device.  
5. If the status is Started, you do not have a DMA bus master IDE controller  
device driver installed.  
If you do not have an DMA bus master IDE controller device driver  
installed, go to the Web site for the manufacturer of your computer system  
C-2 24X/10X/40X Max CD-RW Drive: Users Guide  
board, and download and install the Windows NT 4.0 DMA device driver.  
The instructions for installing the driver are provided on the  
manufacturers Web site.  
Notes:  
a. Carefully read the instructions that come with your device driver. Some  
versions of Bus Master drivers do not support CD recordable devices.  
b. Some device drivers are available on the Users Guide and Software CD  
that comes with your option.  
The following is a list of manufacturer Web sites that contain Windows NT 4.0  
DMA device drivers for system boards:  
Appendix C. Customizing the device-driver configuration settings C-3  
C-4 24X/10X/40X Max CD-RW Drive: Users Guide  
Appendix D. Product warranty and support information  
Warranty period  
Contact your place of purchase for warranty service information. Some IBM  
Machines are eligible for on-site warranty service depending on the country or  
region where service is performed.  
A warranty period of 3 years on parts and 1 year on labor means that IBM will  
provide warranty service without charge for:  
1. parts and labor during the first year of the warranty period  
2. parts only, on an exchange basis, in the second and third years of the  
warranty period. IBM will charge you for any labor it provides in  
performance of the repair or replacement.  
Machine - 24X/10X/40X Max CD-RW Drive  
Warranty period - Parts - Three years, labor - one year  
Service and support  
The following information describes the technical support that is available for  
your product, during the warranty period or throughout the life of the  
product. Refer to your IBM Statement of Limited Warranty for a full  
explanation of IBM warranty terms.  
Warranty information on the World Wide Web  
The IBM Machine Warranties Web site at  
worldwide overview of the IBM Limited Warranty for IBM Machines, a  
glossary of terms used in the Statement of Limited Warranty, Frequently Asked  
Questions (FAQ), and links to Product Support Web pages. The IBM Statement  
of Limited Warranty is available from this Web site in 29 languages in Portable  
Document Format (PDF).  
Online technical support  
Online technical support is available during the life of your product. Online  
assistance can be obtained through the Personal Computing Support Web site  
and the IBM Automated Fax System.  
Online technical support  
IBM Personal Computing Support Web site http://www.ibm.com/pc/support/  
IBM Automated Fax System  
© Copyright IBM Corp. 2001  
1-800-426-3395 (U.S. and Canada)  
D-1  
 
During the warranty period, assistance for replacement or exchange of  
defective components is available. In addition, if your IBM option is installed  
in an IBM computer, you might be entitled to service at your location. Your  
technical support representative can help you determine the best alternative.  
Telephone technical support  
Installation and configuration support through the IBM HelpCenter® will be  
withdrawn or made available for a fee, at IBMs discretion, 90 days after the  
option has been withdrawn from marketing. Additional support offerings,  
including step-by-step installation assistance, are available for a nominal fee.  
To assist the technical support representative, have available as much of the  
following information as possible:  
v Option name  
v Option number  
v Proof of purchase  
v Computer manufacturer, model, serial number (if IBM), and manual  
v Exact wording of the error message (if any)  
v Description of the problem  
v Hardware and software configuration information for your system  
If possible, be at your computer. Your technical support representative might  
want to walk you through the problem during the call.  
For the support telephone number and support hours by country, refer to the  
following table. If the number for your country or region is not listed, contact  
your IBM reseller or IBM marketing representative. Response time may vary  
depending on the number and nature of the calls received.  
Support 24 hours a day, 7 days a week  
Canada (Toronto only)  
Canada (all other)  
416-383-3344  
1-800-565-3344  
1-800-772-2227  
U.S.A. and Puerto Rico  
All other countries and regions  
and click Support Phone List.  
D-2 24X/10X/40X Max CD-RW Drive: Users Guide  
IBM Statement of Limited Warranty Z125-4753-06 8/2000  
This warranty statement consists of two parts: Part 1 and Part 2. Be sure to  
read Part 1 and the country-unique terms in Part 2 that apply to your country  
or region.  
Part 1 - General Terms  
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2  
- Country-unique Terms. The terms of Part 2 replace or modify those of Part 1.  
The warranties provided by IBM in this Statement of Limited Warranty apply  
only to Machines you purchase for your use, and not for resale, from IBM or  
your reseller. The term Machinemeans an IBM machine, its features,  
conversions, upgrades, elements, or accessories, or any combination of them.  
The term Machinedoes not include any software programs, whether  
pre-loaded with the Machine, installed subsequently or otherwise. Unless IBM  
specifies otherwise, the following warranties apply only in the country where  
you acquire the Machine. Nothing in this Statement of Limited Warranty  
affects any statutory rights of consumers that cannot be waived or limited by  
contract. If you have any questions, contact IBM or your reseller.  
The IBM Warranty for Machines  
IBM warrants that each Machine 1) is free from defects in materials and  
workmanship and 2) conforms to IBMs Official Published Specifications  
(Specifications). The warranty period for a Machine is a specified, fixed  
period commencing on its Date of Installation. The date on your sales receipt is  
the Date of Installation unless IBM or your reseller informs you otherwise.  
If a Machine does not function as warranted during the warranty period, and  
IBM or your reseller are unable to either 1) make it do so or 2) replace it with  
one that is at least functionally equivalent, you may return it to your place of  
purchase and your money will be refunded.  
Extent of Warranty  
The warranty does not cover the repair or exchange of a Machine resulting  
from misuse, accident, modification, unsuitable physical or operating  
environment, improper maintenance by you, or failure caused by a product for  
which IBM is not responsible. The warranty is voided by removal or alteration  
of Machine or parts identification labels.  
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND  
REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR  
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED  
WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS  
FOR A PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU  
Appendix D. Product warranty and support information D-3  
SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS  
WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME  
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION  
OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION  
OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH  
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY  
PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.  
Items Not Covered by Warranty  
IBM does not warrant uninterrupted or error-free operation of a Machine.  
Any technical or other support provided for a Machine under warranty, such  
as assistance via telephone with how-toquestions and those regarding  
Machine set-up and installation, will be provided WITHOUT WARRANTIES  
OF ANY KIND.  
Warranty Service  
To obtain warranty service for a Machine, contact IBM or your reseller. If you  
do not register your Machine with IBM, you may be required to present proof  
of purchase.  
During the warranty period, IBM or your reseller, if approved by IBM to  
provide warranty service, provides without charge certain types of repair and  
exchange service to keep Machines in, or restore them to, conformance with  
their Specifications. IBM or your reseller will inform you of the available types  
of service for a Machine based on its country of installation. At its discretion,  
IBM or your reseller will 1) either repair or exchange the failing Machine and  
2) provide the service either at your location or a service center. IBM or your  
reseller will also manage and install selected engineering changes that apply to  
the Machine.  
Some parts of IBM Machines are designated as Customer Replaceable Units  
(called CRUs), e.g., keyboards, memory, or hard disk drives. IBM ships CRUs  
to you for replacement by you. You must return all defective CRUs to IBM  
within 30 days of your receipt of the replacement CRU. You are responsible for  
downloading designated Machine Code and Licensed Internal Code updates  
from an IBM Internet Web site or from other electronic media, and following  
the instructions that IBM provides.  
When warranty service involves the exchange of a Machine or part, the item  
IBM or your reseller replaces becomes its property and the replacement  
becomes yours. You represent that all removed items are genuine and  
unaltered. The replacement may not be new, but will be in good working order  
and at least functionally equivalent to the item replaced. The replacement  
D-4 24X/10X/40X Max CD-RW Drive: Users Guide  
assumes the warranty service status of the replaced item. Many features,  
conversions, or upgrades involve the removal of parts and their return to IBM.  
A part that replaces a removed part will assume the warranty service status of  
the removed part.  
Before IBM or your reseller exchanges a Machine or part, you agree to remove  
all features, parts, options, alterations, and attachments not under warranty  
service.  
You also agree to  
1. ensure that the Machine is free of any legal obligations or restrictions that  
prevent its exchange;  
2. obtain authorization from the owner to have IBM or your reseller service a  
Machine that you do not own; and  
3. where applicable, before service is provided:  
a. follow the problem determination, problem analysis, and service request  
procedures that IBM or your reseller provides;  
b. secure all programs, data, and funds contained in a Machine;  
c. provide IBM or your reseller with sufficient, free, and safe access to  
your facilities to permit them to fulfill their obligations; and  
d. inform IBM or your reseller of changes in a Machines location.  
IBM is responsible for loss of, or damage to, your Machine while it is 1) in  
IBMs possession or 2) in transit in those cases where IBM is responsible for  
the transportation charges.  
Neither IBM nor your reseller is responsible for any of your confidential,  
proprietary or personal information contained in a Machine which you return  
to IBM or your reseller for any reason. You should remove all such information  
from the Machine prior to its return.  
Limitation of Liability  
Circumstances may arise where, because of a default on IBMs part or other  
liability, you are entitled to recover damages from IBM. In each such instance,  
regardless of the basis on which you are entitled to claim damages from IBM  
(including fundamental breach, negligence, misrepresentation, or other contract  
or tort claim), except for any liability that cannot be waived or limited by  
applicable laws, IBM is liable for no more than  
1. damages for bodily injury (including death) and damage to real property  
and tangible personal property; and  
2. the amount of any other actual direct damages, up to the charges (if  
recurring, 12 monthscharges apply) for the Machine that is subject of the  
claim. For purposes of this item, the term Machineincludes Machine  
Code and Licensed Internal Code.  
Appendix D. Product warranty and support information D-5  
This limit also applies to IBMs suppliers and your reseller. It is the  
maximum for which IBM, its suppliers, and your reseller are collectively  
responsible.  
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE  
FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES  
(OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2)  
LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL,  
INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC  
CONSEQUENTIAL DAMAGES, LOST PROFITS OR LOST SAVINGS,  
EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF  
THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW THE  
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL  
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT  
APPLY TO YOU.  
Governing Law  
Both you and IBM consent to the application of the laws of the country in  
which you acquired the Machine to govern, interpret, and enforce all of your  
and IBMs rights, duties, and obligations arising from, or relating in any  
manner to, the subject matter of this Agreement, without regard to conflict of  
law principles.  
Part 2 - Country-unique Terms  
AMERICAS  
BRAZIL  
Governing Law: The following is added after the first sentence:  
Any litigation arising from this Agreement will be settled exclusively by the  
court of Rio de Janeiro.  
NORTH AMERICA  
Warranty Service: The following is added to this Section:  
To obtain warranty service from IBM in Canada or the United States, call  
1-800-IBM-SERV (426-7378).  
CANADA  
Governing Law: The following replaces laws of the country in which you acquired  
the Machinein the first sentence:  
laws in the Province of Ontario.  
UNITED STATES  
D-6 24X/10X/40X Max CD-RW Drive: Users Guide  
Governing Law: The following replaces laws of the country in which you acquired  
the Machinein the first sentence:  
laws of the State of New York.  
ASIA PACIFIC  
AUSTRALIA  
The IBM Warranty for Machines: The following paragraph is added to this Section:  
The warranties specified in this Section are in addition to any rights you may  
have under the Trade Practices Act 1974 or other similar legislation and are  
only limited to the extent permitted by the applicable legislation.  
Limitation of Liability: The following is added to this Section:  
Where IBM is in breach of a condition or warranty implied by the Trade  
Practices Act 1974 or other similar legislation, IBMs liability is limited to the  
repair or replacement of the goods or the supply of equivalent goods. Where  
that condition or warranty relates to right to sell, quiet possession or clear title,  
or the goods are of a kind ordinarily acquired for personal, domestic or  
household use or consumption, then none of the limitations in this paragraph  
apply.  
Governing Law: The following replaces laws of the country in which you acquired  
the Machinein the first sentence:  
laws of the State or Territory.  
CAMBODIA, LAOS, AND VIETNAM  
Governing Law: The following replaces laws of the country in which you acquired  
the Machinein the first sentence:  
laws of the State of New York.  
The following is added to this Section:  
Disputes and differences arising out of or in connection with this Agreement  
shall be finally settled by arbitration which shall be held in Singapore in  
accordance with the rules of the International Chamber of Commerce (ICC).  
The arbitrator or arbitrators designated in conformity with those rules shall  
have the power to rule on their own competence and on the validity of the  
Agreement to submit to arbitration. The arbitration award shall be final and  
binding for the parties without appeal and the arbitral award shall be in  
writing and set forth the findings of fact and the conclusions of law.  
All proceedings shall be conducted, including all documents presented in such  
proceedings, in the English language. The number of arbitrators shall be three,  
with each side to the dispute being entitled to appoint one arbitrator.  
Appendix D. Product warranty and support information D-7  
The two arbitrators appointed by the parties shall appoint a third arbitrator  
before proceeding upon the reference. The third arbitrator shall act as chairman  
of the proceedings. Vacancies in the post of chairman shall be filled by the  
president of the ICC. Other vacancies shall be filled by the respective  
nominating party. Proceedings shall continue from the stage they were at when  
the vacancy occurred.  
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30  
days of the date the other party appoints its, the first appointed arbitrator shall  
be the sole arbitrator, provided that the arbitrator was validly and properly  
appointed.  
The English language version of this Agreement prevails over any other  
language version.  
HONG KONG AND MACAU  
Governing Law: The following replaces laws of the country in which you acquired  
the Machinein the first sentence:  
laws of Hong Kong Special Administrative Region.  
INDIA  
Limitation of Liability: The following replaces items 1 and 2 of this Section:  
1. liability for bodily injury (including death) or damage to real property and  
tangible personal property will be limited to that caused by IBMs  
negligence;  
2. as to any other actual damage arising in any situation involving  
nonperformance by IBM pursuant to, or in any way related to the subject  
of this Statement of Limited Warranty, IBMs liability will be limited to the  
charge paid by you for the individual Machine that is the subject of the  
claim.  
JAPAN  
Governing Law: The following sentence is added to this Section:  
Any doubts concerning this Agreement will be initially resolved between us in  
good faith and in accordance with the principle of mutual trust.  
NEW ZEALAND  
The IBM Warranty for Machines: The following paragraph is added to this Section:  
The warranties specified in this Section are in addition to any rights you may  
have under the Consumer Guarantees Act 1993 or other legislation which  
cannot be excluded or limited. The Consumer Guarantees Act 1993 will not  
D-8 24X/10X/40X Max CD-RW Drive: Users Guide  
apply in respect of any goods which IBM provides, if you require the goods  
for the purposes of a business as defined in that Act.  
Limitation of Liability: The following is added to this Section:  
Where Machines are not acquired for the purposes of a business as defined in  
the Consumer Guarantees Act 1993, the limitations in this Section are subject to  
the limitations in that Act.  
PEOPLES REPUBLIC OF CHINA (PRC)  
Governing Law: The following replaces this Section:  
Both you and IBM consent to the application of the laws of the State of New  
York (except when local law requires otherwise) to govern, interpret, and  
enforce all your and IBMs rights, duties, and obligations arising from, or  
relating in any manner to, the subject matter of this Agreement, without regard  
to conflict of law principles.  
Any disputes arising from or in connection with this Agreement will first be  
resolved by friendly negotiations, failing which either of us has the right to  
submit the dispute to the China International Economic and Trade Arbitration  
Commission in Beijing, the PRC, for arbitration in accordance with its  
arbitration rules in force at the time. The arbitration tribunal will consist of  
three arbitrators. The language to be used therein will be English and Chinese.  
An arbitral award will be final and binding on all the parties, and will be  
enforceable under the Convention on the Recognition and Enforcement of  
Foreign Arbitral Awards (1958).  
The arbitration fee will be borne by the losing party unless otherwise  
determined by the arbitral award.  
During the course of arbitration, this Agreement will continue to be performed  
except for the part which the parties are disputing and which is undergoing  
arbitration.  
EUROPE, MIDDLE EAST, AFRICA (EMEA)  
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:  
The terms of this Statement of Limited Warranty apply to Machines purchased  
from IBM or an IBM reseller.  
Warranty Service:  
If you purchase an IBM Machine in Austria, Belgium, Denmark, Estonia,  
Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania,  
Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or  
United Kingdom, you may obtain warranty service for that Machine in any of  
Appendix D. Product warranty and support information D-9  
those countries from either (1) an IBM reseller approved to perform warranty  
service or (2) from IBM. If you purchase an IBM Personal Computer Machine  
in Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia,  
Czech Republic, Georgia, Hungary, Kazakhstan, Kirghizia, Federal Republic of  
Yugoslavia, Former Yugoslav Republic of Macedonia (FYROM), Moldova,  
Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine, you may  
obtain warranty service for that Machine in any of those countries from either  
(1) an IBM reseller approved to perform warranty service or (2) from IBM.  
If you purchase an IBM Machine in a Middle Eastern or African country, you  
may obtain warranty service for that Machine from the IBM entity within the  
country of purchase, if that IBM entity provides warranty service in that  
country, or from an IBM reseller, approved by IBM to perform warranty service  
on that Machine in that country. Warranty service in Africa is available within  
50 kilometers of an IBM authorized service provider. You are responsible for  
transportation costs for Machines located outside 50 kilometers of an IBM  
authorized service provider.  
Governing Law:  
The applicable laws that govern, interpret and enforce rights, duties, and  
obligations of each of us arising from, or relating in any manner to, the subject  
matter of this Statement, without regard to conflict of laws principles, as well  
as Country-unique terms and competent court for this Statement are those of  
the country in which the warranty service is being provided, except that in 1)  
Albania, Bosnia-Herzegovina, Bulgaria, Croatia, Hungary, Former Yugoslav  
Republic of Macedonia, Romania, Slovakia, Slovenia, Armenia, Azerbaijan,  
Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan,  
Turkmenistan, Ukraine, and Uzbekistan, the laws of Austria apply; 2) Estonia,  
Latvia, and Lithuania, the laws of Finland apply; 3) Algeria, Benin, Burkina  
Faso, Cameroon, Cape Verde, Central African Republic, Chad, Congo, Djibouti,  
Democratic Republic of Congo, Equatorial Guinea, France, Gabon, Gambia,  
Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Mali, Mauritania, Morocco,  
Niger, Senegal, Togo, and Tunisia, this Agreement will be construed and the  
legal relations between the parties will be determined in accordance with the  
French laws and all disputes arising out of this Agreement or related to its  
violation or execution, including summary proceedings, will be settled  
exclusively by the Commercial Court of Paris; 4) Angola, Bahrain, Botswana,  
Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia,  
Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao  
Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab  
Emirates, United Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe,  
this Agreement will be governed by English Law and disputes relating to it  
will be submitted to the exclusive jurisdiction of the English courts; and 5) in  
Greece, Israel, Italy, Portugal, and Spain any legal claim arising out of this  
Statement will be brought before, and finally settled by, the competent court of  
Athens, Tel Aviv, Milan, Lisbon, and Madrid, respectively.  
D-10 24X/10X/40X Max CD-RW Drive: Users Guide  
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:  
AUSTRIA AND GERMANY  
The IBM Warranty for Machines: The following replaces the first sentence of the  
first paragraph of this Section:  
The warranty for an IBM Machine covers the functionality of the Machine for  
its normal use and the Machines conformity to its Specifications.  
The following paragraphs are added to this Section:  
The minimum warranty period for Machines is six months. In case IBM or  
your reseller is unable to repair an IBM Machine, you can alternatively ask for  
a partial refund as far as justified by the reduced value of the unrepaired  
Machine or ask for a cancellation of the respective agreement for such Machine  
and get your money refunded.  
Extent of Warranty: The second paragraph does not apply.  
Warranty Service: The following is added to this Section:  
During the warranty period, transportation for delivery of the failing Machine  
to IBM will be at IBMs expense.  
Limitation of Liability: The following paragraph is added to this Section:  
The limitations and exclusions specified in the Statement of Limited Warranty  
will not apply to damages caused by IBM with fraud or gross negligence and  
for express warranty.  
The following sentence is added to the end of item 2:  
IBMs liability under this item is limited to the violation of essential contractual  
terms in cases of ordinary negligence.  
EGYPT  
Limitation of Liability: The following replaces item 2 in this Section:  
as to any other actual direct damages, IBMs liability will be limited to the total  
amount you paid for the Machine that is the subject of the claim. For purposes  
of this item, the term Machineincludes Machine Code and Licensed Internal  
Code.  
Applicability of suppliers and resellers (unchanged).  
FRANCE  
Limitation of Liability: The following replaces the second sentence of the first  
paragraph of this Section:  
Appendix D. Product warranty and support information D-11  
In such instances, regardless of the basis on which you are entitled to claim  
damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).  
IRELAND  
Extent of Warranty: The following is added to this Section:  
Except as expressly provided in these terms and conditions, all statutory  
conditions, including all warranties implied, but without prejudice to the  
generality of the foregoing all warranties implied by the Sale of Goods Act  
1893 or the Sale of Goods and Supply of Services Act 1980 are hereby  
excluded.  
Limitation of Liability: The following replaces items one and two of the first  
paragraph of this Section:  
1. death or personal injury or physical damage to your real property solely  
caused by IBMs negligence; and  
2. the amount of any other actual direct damages, up to 125 percent of the  
charges (if recurring, the 12 monthscharges apply) for the Machine that is the  
subject of the claim or which otherwise gives rise to the claim.  
Applicability of suppliers and resellers (unchanged).  
The following paragraph is added at the end of this Section:  
IBMs entire liability and your sole remedy, whether in contract or in tort, in  
respect of any default shall be limited to damages.  
ITALY  
Limitation of Liability: The following replaces the second sentence in the first  
paragraph:  
In each such instance unless otherwise provided by mandatory law, IBM is  
liable for no more than:  
1. (unchanged)  
2. as to any other actual damage arising in all situations involving  
nonperformance by IBM pursuant to, or in any way related to the subject  
matter of this Statement of Warranty, IBMs liability, will be limited to the total  
amount you paid for the Machine that is the subject of the claim.  
Applicability of suppliers and resellers (unchanged).  
The following replaces the third paragraph of this Section:  
Unless otherwise provided by mandatory law, IBM and your reseller are not  
liable for any of the following: (items 1 and 2 unchanged) 3) indirect damages,  
even if IBM or your reseller is informed of their possibility.  
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND  
D-12 24X/10X/40X Max CD-RW Drive: Users Guide  
Limitation of Liability: The following is added to this Section:  
IBMs entire liability to you for actual damages arising in all situations  
involving nonperformance by IBM in respect of the subject matter of this  
Statement of Warranty will be limited to the charge paid by you for the  
individual Machine that is the subject of your claim from IBM.  
UNITED KINGDOM  
Limitation of Liability: The following replaces items 1 and 2 of the first paragraph  
of this Section:  
1. death or personal injury or physical damage to your real property solely  
caused by IBMs negligence;  
2. the amount of any other actual direct damages or loss, up to 125 percent of  
the charges (if recurring, the 12 monthscharges apply) for the Machine  
that is the subject of the claim or which otherwise gives rise to the claim;  
The following item is added to this paragraph:  
3. breach of IBMs obligations implied by Section 12 of the Sale of Goods Act  
1979 or Section 2 of the Supply of Goods and Services Act 1982.  
Applicability of suppliers and resellers (unchanged).  
The following is added to the end of this Section:  
IBMs entire liability and your sole remedy, whether in contract or in tort, in  
respect of any default shall be limited to damages.  
Appendix D. Product warranty and support information D-13  
D-14 24X/10X/40X Max CD-RW Drive: Users Guide  
Appendix E. Notices  
IBM may not offer the products, services, or features discussed in this  
document in all countries. Consult your local IBM representative for  
information on the products and services currently available in your area. Any  
reference to an IBM product, program, or service is not intended to state or  
imply that only that IBM product, program, or service may be used. Any  
functionally equivalent product, program, or service that does not infringe any  
IBM intellectual property right may be used instead. However, it is the users  
responsibility to evaluate and verify the operation of any non-IBM product,  
program, or service.  
IBM may have patents or pending patent applications covering subject matter  
described in this document. The furnishing of this document does not give you  
any license to these patents. You can send license inquiries, in writing, to:  
IBM Director of Licensing  
IBM Corporation  
North Castle Drive  
Armonk, NY 10504-1785  
U.S.A.  
The following paragraph does not apply to the United Kingdom or any  
country where such provisions are inconsistent with local law:  
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS  
PUBLICATION AS ISWITHOUT WARRANTY OF ANY KIND, EITHER  
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED  
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS  
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of  
express or implied warranties in certain transactions, therefore, this statement  
may not apply to you.  
This information could include technical inaccuracies or typographical errors.  
Changes are periodically made to the information herein; these changes will be  
incorporated in new editions of the publication. IBM may make improvements  
and/or changes in the product(s) and/or the program(s) described in this  
publication at any time without notice.  
IBM may use or distribute any of the information you supply in any way it  
believes appropriate without incurring any obligation to you.  
© Copyright IBM Corp. 2001  
E-1  
 
Trademarks  
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Corporation in the United States, other countries, or both:  
IBM  
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NetVista  
Microsoft, Windows, and Windows NT are trademarks of Microsoft  
Corporation in the United States, other countries, or both.  
Intel and Pentium are registered trademarks of the Intel Corporation.  
Other company, product, or service names may be the trademarks or service  
marks of others.  
Electronic emission notices  
24X/10X/40X Max CD-RW Drive  
E-2 24X/10X/40X Max CD-RW Drive: Users Guide  
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Part Number: 22P6969  
Printed in the United States of America  
on recycled paper containing 10%  
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(1P) P/N: 22P6969  

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